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Safety

Register Online

www.energizerarc.com/register-your-warranty

FAQs

Battery Education 101

Troubleshooting Guide

Warranty

DO NOT disassemble, repair, or modify the unit or 

the battery.

DO NOT place the unit close to fire, heat sources, or 

leave in direct sunlight.

DO NOT connect the output socket to mains power 

under any circumstances.

DO NOT expose to moisture or liquids, especially 

saltwater. 

Dispose of the unit properly according to local 

regulations.

DO NOT dispose in regular household trash.

DO NOT operate the unit above the specified input 

voltage, be especially careful with solar panels.

DO NOT use this unit if your hands are wet.

DO NOT use if the unit appears damaged.

This product IS NOT permitted on aircraft.

Inspect the unit prior to every use.

Keep this product away from children and pets.

Carefully read the instructions for the electric 

devices you intend to connect.

Keep away from direct sunlight, water, dust, and 

dirt.

DO NOT leave the unit outside in harsh 

environments. 

High temperatures can damage the battery and 

decrease the lifecycle and capacity. 

DO NOT leave outdoors overnight uncovered. The 

moisture from the dew may lead to a short circuit. 

Danger!

Can I fly with the Arc

3

No. FAA regulations allow a maximum of 

100Wh batteries on a plane. Arc

3

 is 300Wh. 

Do I need to calibrate my battery remaining 

meter? 

Only if you notice a major difference between 

the predicted time left and how long your Arc 

is actually running. Calibrate your Arc’s battery 

runtime meter by charging to 100%, 

discharging to 0% (until the unit turns off), 

then charging back up to 100%. 

Can the Arc

3

 be stored and operated 

indoors?

Yes, lithium-iron phosphate cells do not 

exhaust any fumes and are completely safe.

Can I recharge while powering devices 

at the same time? 

Yes, the Arc

3

 is equipped with pass-through 

charging which means you can recharge the 

Arc

3

 while using it to power devices at the 

same time.

Can I use both AC and DC ports at the same 

time?

Yes, Arc

3

 supports simultaneous operation. All 

ports can be used at once, provided the total 

draw is less than 350W.

What will happen if I plug in a device that 

draws over 350W?

The unit will stop operation and display an 

overload error message. Press the AC button 

to turn off and turn on again to reset the 

system.

How long will it keep a charge? 

1 Year. It’s best for your battery’s health to 

charge every 3 months and store at 40-50%. 

Do not store at 0% charge, lithium-iron 

batteries lose 3-5% charge per month. Within 

a few weeks your unit may be below the 

charge level needed to accept a recharge and 

permanent damage has been done.

Can I use this with my CPAP machine?

Absolutely. CPAP operation using DC ports 

(with CPAP converter) will allow longer 

runtime than AC ports.  Runtime will differ 

greatly based on heat, humidity, and pressure 

settings.

Can the Arc

3

 jump-start a car?

No, a jump start port is not available on this 

unit.

Can I charge the Arc

3

 with a generator?

Yes, it will charge in 5hrs. An inverter 

generator is recommended.

Can I combine two solar panels to achieve a 

faster charging rate?

Yes, as long as the combined output voltage 

of the panels is between 12V -24V.

Will Arc

3

 automatically shut down with no 

power draw? 

Yes, it will shut down after 10hrs. This duration 

was designed to ensure fridges operate 

properly.

Will the USB-C PD (Power Delivery) Port 

power my Laptop?

Yes, it can provide up to 60W of charging 

power. 

How much power is drawn if a port is left on 

accidentally? 

About 1.5W per hour with a max of 15W total.

Can I buy parts to fix my Arc

3

 after the 

warranty has expired?

Yes, please visit our website for more 

information.  

Do not return your product where purchased. If you feel your power station is 

not meeting your expectations, simply contact our customer support center 

[email protected] for technical advice, a warranty claim or general 

information. Keep a copy of the original receipt, UPC code and serial number 

with this user guide.

Limited warranty period for recreational and 

residential use: Two Years Limited

1st Year:    Parts and Labor

2nd Year:  Parts

This product is warranted to be free of defects in 

material and workmanship for two years from date 

of purchase and does not restart at any time under 

any circumstances. This warranty guarantees that 

any defective parts will be repaired or replaced at 

no cost, including diagnosis and replacement parts.

Limitation of remedies and disclaimers: Energizer 

Generators disclaims any responsibility for loss of 

time or any other incidental or consequential 

damage. Any implied warranties are limited to the 

duration of this written warranty.

THE FOREGOING LIMITED WARRANTY IS EXCLUSIVE 

OF AND IN LIEU OF ALL OTHER WARRANTIES OF 

MERCHANTABILITY, FITNESS FOR A PARTICULAR 

PURPOSE AND OF ANY OTHER WARRANTY 

WHETHER EXPRESS OR IMPLIED.

Exclusions not covered by this limited warranty: 

damage to products caused by accident, 

negligence, misuse, abuse, modification, improper 

installation, improper storage, water, liquid or gas 

of any kind, operation in a marine application, 

operation with improper loads or conditions, 

modifications contrary to published specifications, 

accessories not supplied by Energizer Generators, 

repairs made during the warranty period without 

first obtaining a case number from Energizer 

Generators, or use for anything other than the 

intended use as outlined by Energizer Generators.

Energizer Generators products are distributed by: 

Midland Power Inc., 376 Magnetic Drive, Toronto, 

ON M3J 2C4, Canada.

Warranty Claim Procedure

Specifications

Knowledge Guide 

Problem

Solution

My Arc

3

 

shut down 

while 

powering 

my device.

My device 

is not 

receiving 

power.

My Arc

3

 

charge level 

is fluctuating. 

My Arc

3

 is 

not 

charging.

My Arc3’s 

screen 

stopped 

responding.

If the High Temperature icon       on the digital display is 

blinking: Turn all ports off and remove unit from heat source. 

Do not use until unit has cooled and the icon disappears. Then 

turn the output on and try again. Excessive heat will degrade 

the battery’s life span.

If the AC icon         on the digital display is blinking the unit 

has overloaded. Press the AC button to turn off and turn on 

again to reset. Max power limit for AC is 350W.

If the Low Temperature icon       on the digital display is 

blinking: Turn all ports off and remove unit from the cold. Do 

not use until unit has warmed and the icon disappears. Then 

turn the output on and try again.

Ensure the power switch for the output you want to use is on. 

For example if you want to charge your phone turn USB on, 

then plug in your phone.

If the battery is very low, the Arc

3

 can’t read the charge as 

accurately. As it receives a charge the accuracy will increase. 
Your battery meter may need recalibration by charging to 100%, 

draining to 0% (until the unit turns off), then charging back up to 

100%. 

Ensure that you are using the port labeled “input”, noted by 

the red circle that surrounds it. Ensure that all components are 

firmly connected.

Use a paperclip to restart your unit by pressing the factory 

reset button (restart) on the front control panel. The unit will 

then reboot. If this does not solve your issue please call our 

technical support team.  

Watt Hours
Ah
mAh
Cell Type

Cycle Life
Shelf Life

Pass-Through 
Charging
Battery
Management
Protection
System 

300Wh
24Ah
85,000 mAh
Lithium-iron 
Phosphate
>2000
Charge every 3 
months
Yes

Over-current 
Overload
Over-voltage
Short circuit 
Temperature 
Under-voltage

Continuous Power
Inverter Type
AC Output Voltage

USB Type-A Fast 
Charge 
USB Type-C PD

DC Cigarette Port
(12V Optimized)
DC 5.5mm (5521)
(12V Optimized)

350W
Pure Sine Wave
110V/3.1A  Pure 
Sine
2x 5V/2.1A,  
9V/2A,  12V/1.5A
1x 20V/3A - PD 
60W
1x 12.6V/10A

2x 13V/4A

*Up to 200W panels. Do NOT exceed 24V 

or damage may occur

General

Device Runtime | AC vs. DC Power

In general, it is normal for power losses to occur when 
energy is transferred from the battery to the ports that 
power your devices. 

The AC port requires an inverter, which transforms power 
from DC to AC. This process creates heat and consumes 
about 

15%

 

of the power it transforms. DC ports are more 

efficient and only consume 

5%

 of the power that is 

transformed.

Your device will always last longer when plugged into DC 
ports if that option is available. For example, a CPAP 
machine will last almost an extra night when using a DC 
CPAP converter compared to the standard AC plug.   

Heat is the Enemy

If the Arc

3

, or any power station, is left in the heat it will 

impact its health, capacity and longevity. Keep out of hot 
cars and direct sunlight on warm days.  Heat is the #1 
reason batteries degrade prematurely. 

Determine The Power Consumption of Your Device 

Device with no battery: locate Watts (W) on the product.

If Watts are not available: multiply the Voltage (V) x Amps 
(A) to arrive at Watts. Eg. 120V x 0.6A =

 

72W 

Device with a battery: locate Watt Hours (Wh). 

Or multiply the Voltage (V) x Amp Hours (Ah) to arrive at 
Watt Hours (Wh). Eg. 12V x 1.0Ah = 12Wh (Note: 1.0Ah = 
1000mAh)

Calculate Working Time or Recharges for your Device

AC Outlets Working Capacity

300Wh x 0.85 (15% inverter conversion loss) = 255Wh 
working capacity. For example, assume your fan consumes 
72W. To calculate working time: 255Wh ÷ 72w = 3.5 hrs

DC and USB Outlets Working Capacity 

300Wh x 0.95 (5% DC conversion loss) = 285Wh working 
capacity. For example, assume your smartphone has a 
12.3Wh capacity battery. To calculate the number of 
recharges before capacity is depleted, use the formula: 
285Wh ÷ 12.3Wh = 22 recharges.

 

Regulated 12V vs Non-Regulated 12V

Non-regulated 12V ports are linked to the charge 
percentage of the battery. For example, when a power 
station is at 100% charge the DC voltage will operate at 
approximately 12V, which is acceptable for 12V devices. But 
as the battery charge drops to 50% the DC voltage will drop 
to approximately 10.8V. 12V devices such as 
mini-fridges/coolers, CPAP machines, vacuums, radios etc., 
will simply stop running when the voltage drops below ~11V. 

The Arc3 does not have regulated ports but it’s 12V ports 
are optimized to output up to 14 Volts on a full charge and 
a minimum of 12 Volts when the battery is almost depleted.  
This ensures devices, such as electric coolers, keep running 
no matter how much charge is remaining.

For more information please visit www.energizerarc.com

Battery

Output

Input

Wall (AC) Charger
Wall Charge Time
12V Car Charge Time
Solar Connector
Solar Voltage
Recommended
Solar Panels
Solar MPPT Controller
Solar Charge Time

19V/3.5A 60W
5 hrs (AC)
5 hrs (DC)
MC4
12-24V*
60-200W

Yes
5-8 hrs**

9.1 lbs / 4.2kg
7.4” x 6.5“ x 7.9”
-10°C to 40°C
0°C to 40°C
2 Years
ETL, CE, ROHS, FCC 

Weight
Dimensions
Operating Temp.
Recharging Temp.
Warranty
Certifications

Email us at 

[email protected]

For more information please visit 

www.energizerarc.com

Call us Toll Free 

1.877.528.3772

UG_EN_AR3_2020-12-17

**Solar charge time will vary based on many factors and conditions 

such as the weather, time of day, location, solar panel efficiency etc. 

3

Содержание Arc3

Страница 1: ...Quick Start Guide Quick Start Guide ...

Страница 2: ...ower button for 1 second to turn on the unit 2 Press the AC button to power on the AC outlets 3 The icon will appear on the display to show the output is on 4 Plug in your devices and power up 5 After use press the AC button to power off the AC outlets 6 To turn off all ports and power down press and hold the power button for 1 second ...

Страница 3: ... similar to reboot if needed Power Button Press and hold for 1 second to turn the unit on or off USB USB Power USB On Off USB Type C 2x USB 3 0 Type A Fast Charge 1 2 3 62X GoPro 4 4Wh 22X Smartphone 12Wh 8X Tablet 32Wh Example Devices DC Power AC AC Power AC Power On Off 110V receptacle 110V receptacle 1 2 3 4X Laptop 62Wh 3 5h TV 75W 32h Light 8W Example Devices DC DC Power On Off 2x 5 5mm 12V D...

Страница 4: ...ot this is normal Low Battery The battery is getting low recharge it AC Output Indicates AC output is on USB Output Indicates USB output is on USB Type C Output Indicates USB Type C output is on DC Output Indicates DC output is on Watt Meter Current input or output in Watts A C B D E G H I J K F Hairdryer Not Recommended Over 350W Consumption Kettle Circular Saw Air Conditioner Important Not permi...

Страница 5: ... charge 1 Year It s best for your battery s health to charge every 3 months and store at 40 50 Do not store at 0 charge lithium iron batteries lose 3 5 charge per month Within a few weeks your unit may be below the charge level needed to accept a recharge and permanent damage has been done Can I use this with my CPAP machine Absolutely CPAP operation using DC ports with CPAP converter will allow l...

Страница 6: ...blinking Turn all ports off and remove unit from the cold Do not use until unit has warmed and the icon disappears Then turn the output on and try again Ensure the power switch for the output you want to use is on For example if you want to charge your phone turn USB on then plug in your phone If the battery is very low the Arc3 can t read the charge as accurately As it receives a charge the accur...

Страница 7: ...t Watt Hours Wh Eg 12V x 1 0Ah 12Wh Note 1 0Ah 1000mAh Calculate Working Time or Recharges for your Device AC Outlets Working Capacity 300Wh x 0 85 15 inverter conversion loss 255Wh working capacity For example assume your fan consumes 72W To calculate working time 255Wh 72w 3 5 hrs DC and USB Outlets Working Capacity 300Wh x 0 95 5 DC conversion loss 285Wh working capacity For example assume your...

Страница 8: ...emperature Under voltage Continuous Power Inverter Type AC Output Voltage USB Type A Fast Charge USB Type C PD DC Cigarette Port 12V Optimized DC 5 5mm 5521 12V Optimized 350W Pure Sine Wave 110V 3 1A Pure Sine 2x 5V 2 1A 9V 2A 12V 1 5A 1x 20V 3A PD 60W 1x 12 6V 10A 2x 13V 4A Up to 200W panels Do NOT exceed 24V or damage may occur General Battery Output Input Wall AC Charger Wall Charge Time 12V C...

Страница 9: ...oduct is warranted to be free of defects in material and workmanship for two years from date of purchase and does not restart at any time under any circumstances This warranty guarantees that any defective parts will be repaired or replaced at no cost including diagnosis and replacement parts Limitation of remedies and disclaimers Energizer Generators disclaims any responsibility for loss of time ...

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