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13
F. Maintenance
G. Troubleshooting
The device does not
switch on
Poor cooling
or heating
performance
No power
Not connected to the power grid
Little water in the tank
Water on the control panel
Little water in the tank
Incorrect temperature set
Check if the device is plugged in.
If the mains cable is damaged, disconnect the
device from the mains and call customer service.
Connect the mains cable to the power source
Fill the water tank and press the ON/OFF button
to reset the device
Make sure that the control panel is dry
Fill the tank as described in section D.
CTM Controller® 1600 setup
Set the temperature and press the ENTER button
Ener-C | CTM Controller® 1600 | Operating manual | F. Maintenance / G. Troubleshooting | Rev. 1.1 | 2017-12-12
Ener-C | CTM Controller® 1600 | Operating manual | G. Troubleshooting | Rev. 1.1 | 2017-12-12
If this equipment does cause harmful interference to other devices, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving device
• Increase the separation between the equipment. Connect the equipment into an outlet on a
circuit different from that to which the other device(s) are connected
• Consult the manufacturer or field service technician for help
In the event the device experiences a loss of performance or degradation due to electromagnetic
disturbance, the device is expected to continue to operate safely. The device should not be used less
than 30 cm (12 inches) away from any portable and mobile RF communications equipment.
Message
"---"
"E1"
"E10"
"E11"
"E2"
"E3"
What it means
Water level to low
Water temperature < 4 °C
Equipment off
Water temperature Sensor
Disconnected
Equipment off
Water temperature Sensor
short circuit
Equipment off
Water temperature > 47 °C
Equipment off
Heat sink temperature > 55 °C
Equipment off
What to do
Water refill
Switch the device off and pull out the mains plug. Wait for 15 minutes, switch the
device back on and enter the desired temperature.
If the Problem occurs again, note the error message, pull out the mains plug and
call customer service
Contact Ener-C for repair
Contact Ener-C for repair
Switch the device off and pull out the mains plug. Wait for 15 minutes, switch the
device back on and enter the desired temperature.
If the Problem occurs again, note the error message, pull out the mains plug and
call customer service
Switch the device off and pull out the mains plug. Wait for 15 minutes, switch the
device back on and enter the desired temperature.
If the Problem occurs again, note the error message, pull out the mains plug and
call customer service
Cleaning the control unit
Switch the device off and pull out the mains plug. Use a clean, damp cloth to clean the outside of
the control unit. Only use mild soap when necessary. Make sure that no water gets into the device.
The CTM Controller® 1600 may be cleaned in this way as often as you like.
NEVER
immerse the control unit in water and avoid any water getting into the vent openings.
Emptying the control unit
To empty the device, remove the cover of the water tank and tilt the control unit so that the water can
flow out of the tank opening. Then close the cover again.
NOTE:
Always empty the control unit prior to transport or storage to prevent accidental leakage.
Storage of the device
If the device is not used for a long period of time, take the tube off the control unit. Let the water out
of the control unit as described above. Use the water drain key to let any residual water out of the control
unit, tube and CTM Exchanger®. For complete emptying, the CTM Exchanger® must be inverted so that
the tube points downwards.
Coil the cable up loosely for storage to avoid damage.
Maintenance
Ener-C recommends to perform an yearly check of the CTM Controller® 1600. Please get in contact
with Ener-C or your distributor to arrange the maintenance. The equipment needs to be sent back with
the original packaging.
The following section provides tips and instructions in case of difficulties in using the CTM Controller® 1600.
In case the information is not sufficient to solve the issue, unexpected events or changes in the performance
of the device please contact Ener-C or the authorized distributor in your country.
Contact information are provided at the end of this user manual or on www.ener-c-com.
Poor cooling
or heating
performance
Error message
on the control unit
display
Kinked tube
Reduced cooling performance at ambient
temperatures over 25 °C
The device is equipped with several automatic
switch-off functions to protect the system;
an error message shows that one of these
situations has occurred (E1, E10, E11, E2, E3)
Make sure that the tube and CTM Exchanger®
are not kinked or folded. See section E. Operation
Move the device into a cooler room
Switch the device off and pull out the mains
plug. Wait for 15 minutes, switch the device
back on and enter the desired temperature.
If the problem occurs again, note the error
message, pull out the mains plug and call
customer service