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© 2019 Endotronix® Inc.
100469-00 Rev. 2
Return Materials Authorization (RMA)
If customer service requests that the equipment be returned, please
follow the directions below.
1) Check off each item on the equipment return list and carefully pack
the equipment in the original shipping box or equivalent with its
original protective packaging materials.
2) Include the RMA number given to you by customer service on the
outside of the shipping container. Ship all equipment and signed
equipment return list to:
RMA #
Customer Service Department, Repairs Endotronix, Inc.
Endotronix, Inc.
815 Ogden Ave
Lisle, IL 60532
USA
Inspection & Cleaning Instructions
Inspect the system regularly. No maintenance is required. If any of the
inspection checkpoints apply, please contact customer service.
Inspection Checklist
o
Power cord is not frayed or connected to unauthorized
equipment. If there is a frayed power cord or if the unit is
attached to unauthorized equipment, unplug the unit and
notify customer service to obtain a new one.
o
Cables are properly attached and in good condition.
o
All accessories are securely attached.
o
Components are not in or near water.
o
Components have not been moved to an unsuitable location.
o
If Reader or Docking Station have been dropped or damaged,
call customer service. Qualified service personnel must inspect
any dropped or damaged units before they are assigned for
use.
