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35430-0-0315

Page 22

TROUBLESHOOTING

PROBLEM OBSERVED

POSSIBLE CAUSE

CORRECTIVE MEASURE

Gas odor during setup

Gas Leak

What To Do If You Smell Gas

• Do not try to light any appliance. • Do not touch any 

electrical switch; do not use any phone in your building. 

• Immediately call your gas supplier from a neighbor’s 

phone. Follow the gas supplier’s instructions. • If you 

cannot reach your gas supplier, call the fire department.

Gas odor before first ignition

Gas Leak

Pilot will not ignite, or will not 

stay lit

No gas to pilot

Make sure gas is on, in pilot position

Thermocouple not hot

Depress valve knob for at least 1 minute

Improper pilot flame adjustment

See Pilot Characteristics - adjust flame

Loose connections on the thermocouple Check gas connections
Faulty pilot or thermocouple

Replace Safety Pilot

Faulty valve

Replace Valve

Delayed ignition

Low gas pressure

Check gas supply pressure

Clogged or dirty burner ports

Clean burner ports

Blocked orifice

Check orifice opening

Faulty valve

Replace valve

Burner does not light but pilot 

remains on

Low gas pressure

Check gas supply pressure

Clogged or dirty burner ports

Clean burner ports

Blocked orifice

Check orifice opening

Faulty pilot or thermocouple

Replace safety pilot

Faulty valve

Replace valve

Burner lights but does not 

stay lit while pilot remains on

Low gas pressure

Check gas supply pressure

Faulty valve

Replace valve

Faulty pilot or thermocouple

Replace Safety pilot

Clogged or dirty burner ports

Clean burner ports

Burner & pilot light but will 

not stay on

Low gas pressure

Check gas supply pressure

Not enough fresh air for pilot

Open door or window - ventilate

Faulty valve

Replace valve

Faulty pilot or thermocouple

Replace safety pilot

Clogged or dirty burner ports

Clean burner ports

Remote control overheating

Move away from flame

Remote control batteries failing

Replace batteries

Incorrect burner flame

Incorrect gas supply or pressure

Check gas supply pressure

Blocked orifice

Check orifice opening

Clogged or dirty burner ports

Clean burner ports

Faulty valve

Replace valve

High altitude

Adjust orifice size for altitude

Backfire of burner

Blocked orifice

Check orifice opening

Clogged or dirty burner ports

Clean burner ports

Low gas pressure

Check gas supply pressure

Appliance produces 

unwanted odors

Vapors from paint, hair spray, glues, etc. Ventilate room
Initial burn-off of manufacturing 

chemicals

Ventilate room

Logs appear to smoke

Vapors from manufacturing chemicals

Ventilate room

Logs curing

See “Curing of Refractory Logs”

Whistle noise from appliance

Air in gas line

Bleed lines

Control knob not in fully open position

Open control knob to full position

Spiral gas flex line

Replace gas feed line

Содержание AVM21MTEKN-1

Страница 1: ...ot followed exactly a fire or explosion may result causing property damage personal injury or loss of life Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or...

Страница 2: ...Supply 10 11 Assembly 12 13 Before Fully Installing the Appliance 13 Installation 14 15 Door Operation 16 Millivolt Lighting Instructions 17 Manual Lighting Instructions 18 Pilot and Main Burner Flam...

Страница 3: ...codes in any way Authorities having jurisdiction should be consulted before installation Follow all local codes regarding installation combustion and ventilation air or in the absence of local codes...

Страница 4: ...2 2 12 Lava Rock 3 3 13 Crushed Glass 1 2 AVR 21 24 30 MTEKN 1 Index No Description Quantity Supplied AVR 21 24 AVR30 1 Clip Left 1 1 2 Clip Right 1 1 4 Triple Burner Assembly with Millivolt Valve 1...

Страница 5: ...ace damaged parts Alert children and adults to the hazards of high surface temperatures and caution them to stay away to avoid burns or clothing ignition Carefully supervise young children when they a...

Страница 6: ...n a fire or explosion WARNING All gas burning appliances produce smoke and carbon mon oxide gas during operation These fumes can be harmful if the appliance is used in any other than a fully vented fi...

Страница 7: ...e odor of LP gas Your local LP Gas Dealer can give you a Scratch and Sniff pamphlet Use it to find out what the propane odor smells like If you suspect that your LP Gas has a weak or abnormal odor cal...

Страница 8: ...n high altitude applications this appliance is suitable for installation at elevations between 0 feet 0m and 4 500 1 370m without change When installing this unit at an elevation above 4500 feet 1 370...

Страница 9: ...must leave instruction manual with owner after installation 2 Installer must have owner fill out and mail warranty card supplied with the fireplace 3 Installer should show owner how to start and oper...

Страница 10: ...olution should be cleaned off On unexposed connections a pressure test should be made Never use an exposed flame to check for leaks Appliance must be disconnected from piping at inlet of control valve...

Страница 11: ...ly 4 0 in w c 871kPa at the pressure regulator outlet with the inlet pressure to the pressure regulator from a minimum of 5 0 in w c 1 120kPa for the purpose of input adjustment to a maximumof10 5 inw...

Страница 12: ...used on threaded joints of gas piping shall be resistant to the action of liquefied petroleum gases FOR EMBER BURNER INSTALLATIONS 1 Place the burner upside down with the grate tines facing you on th...

Страница 13: ...n combustible material to allow access to gas log controls This will ensure adequate air flow and guard against sooting Raise the fireplace floor using noncombustible materials Assembly Procedure 1 Pl...

Страница 14: ...ut off the gas supply to this gas appliance before continuing with installation proce dures DANGER To avoid injury and property damage DO NOT obstruct the flow of combustion and ventilation air when i...

Страница 15: ...glowing embers over the ember burner EMBERS Figure 15 3 Place the lava rock around the burner assembly Figure 16 WARNING Apply loose material embers and lava rock per instruction manual DO NOT apply e...

Страница 16: ...ORRECT DOOR POSITION WHEN OPERATING THE FIREPLACE Figure 17 PARTIALLY OPEN DOORS INCORRECT DOOR POSITION WHEN OPERATING THE FIREPLACE Figure 18 WARNING DO NOT operate the fireplace with the doors part...

Страница 17: ...his appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B Before lighting smell all around the appliance area for gas Be sure to smell next to...

Страница 18: ...ollow these instructions exactly a fire or explosion may result causing property damage personal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pil...

Страница 19: ...r the pilot orifice has been removed To Remove Pilot Orifice 1 Disconnect the pilot supply line at the pilot burner 2 Remove pilot orifice from pilot burner It may be necessary to tap on pilot burner...

Страница 20: ...to the ON position This time period allows the millivolts electrical current to buildup to a sufficient level allowing the gas control to operate properly Millivolt Control The valve regulator control...

Страница 21: ...brush Do not use water or soot cleaners at the same time as a brush B When the logs are cold remove logs from burner Take logs outside and remove soot with an air hose Refer to Installation Instructio...

Страница 22: ...lace valve Burner lights but does not stay lit while pilot remains on Low gas pressure Check gas supply pressure Faulty valve Replace valve Faulty pilot or thermocouple Replace Safety pilot Clogged or...

Страница 23: ...Manual Valve 14 B100100 B100100 B100100 Adapter 15 R12147 R12147 R12147 Street Elbow 16 35641 35641 35641 Knob Shield 17 R1652 R1652 R1652 Jam Nut 18 R12088 R12088 R12088 Control Rod 19 R12050 R12050...

Страница 24: ...ine 9 35643 35643 35643 Valve Bracket 10 R10882 R10882 R10882 Elbow 11 R5598 R5598 R5598 Millivolt Valve 12 R12162 R12163 R12164 Ember Burner Pan 13 R12116 R12116 R12116 Compression Fitting 14 R12157...

Страница 25: ...n be ordered by your Service Person or Dealer Proof of purchase is required for warranty parts All parts listed in the Parts List have a Part Number When ordering parts first obtain the Model Number a...

Страница 26: ...35430 0 0315 Page 26 APPLIANCE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes...

Страница 27: ...on Duties of the Owner The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the ap pliance A bill of sale cancelled check or payment...

Страница 28: ...t Systems Inc 918 Freeburg Ave Belleville IL 62220 If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question please contact...

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