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28682-1-0811

Page 19

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the 

gas quality or pressure is low, contact your local gas supplier immediately.

1.  When ignitor button is pressed, there is no spark at ODS/

pilot. 

a.  Ignitor electrode positioned wrong - Replace pilot.

b.  Ignitor electrode is broken - Replace pilot.

c.  Ignitor electrode not connected to ignitor cable - Reconnect 

ignitor cable.

d.  Ignitor cable pinched or wet. Keep ignitor cable dry - Free 

ignitor cable if pinched by any metal or tubing. 

e.  Broken ignitor cable - Replace ignitor cable.

f.  Bad piezo ignitor - Replace piezo ignitor.

2.  Appliance produces unwanted odors.

a.  Appliance burning vapors from paint, hair spray, glues, etc. 

- Ventilate room. Stop using odor causing products while 

heater is running.

b.  Gas leak - Locate and correct all leaks.

3.  Appliance shuts off during use. (Pilot and main burner are 

off.)

a.  Not enough fresh air is available for ODS/pilot to operate - 

Open window and/or door for ventilation.

b.  Low line pressure - Contact local gas company.

c.  ODS/pilot is partially clogged - Clean ODS/pilot.

d.  Defective thermocouple - Replace pilot.

4.  Appliance shuts off during use. (Pilot stays on.)

a.  Low line pressure - Check line pressure to the valve.

b.  Defective  thermopile  -  Check  pilot  flame,  check  wire 

connections, output should be a minimum of 325 millivolts 

across. TH/TP and TP terminals with ON/OFF switch off.

5.  Gas odor even when control knob is in OFF position.

a.  Gas leak - Locate and correct all leaks.

b.  Control valve defective - Replace control valve.

6.  When ignitor button is pressed, there is spark at ODS/pilot, 

but no ignition.

a.  Gas supply turned off or manual shutoff valve closed - Turn 

on gas supply or open manual shutoff valve.

b.  Control knob not in PILOT position - Turn control knob to 

PILOT position.

c.  Control knob not pressed in while in PILOT position - Press 

in control knob while in PILOT position.

d.  Air in gas lines when installed - Continue holding down control 

knob. Repeat igniting operation until air is removed.

e.  ODS/pilot is clogged - Replace ODS/pilot assembly or get 

it serviced.

g.  Gas  regulator  setting  is  not  correct  -  Replace  gas 

regulator. 

7.  ODS/pilot lights but flame goes out when control knob is 

released.

a.  Control knob not fully pressed in - Press in control knob 

fully.

b.  Control knob not pressed in long enough - After ODS/pilot 

lights, keep control knob pressed in 30 seconds.

c.  Manual Shutoff valve not fully open - Fully open manual 

shutoff valve.

d.  Thermocouple  connection  loose  at  control  valve  -  Hand 

tighten until snug, then tighten 1/4 turn more.

e.  Pilot  flame  not  touching  thermocouple,  which  allows 

thermocouple to cool, causing pilot flame to go out. This 

problem could be caused by either low gas pressure or dirty or 

partially clogged ODS/pilot - Contact local gas company. 

f.  Thermocouple damaged - Replace thermocouple.

h.  Control valve damaged - Replace control valve.

8.  Burner does not light after ODS/pilot is lit.

a.  Burner orifice clogged - Clean burner or replace main burner 

orifice.

b.  Burner  orifice  diameter  is  too  small  -  Replace  burner 

orifice.

c.  Inlet  gas  pressure  is  too  low  -  Contact  qualified  service 

person. 

9.  If burning at main burner orifice occurs (a loud, roaring 

blow torch noise).

a.  You must turn off burner assembly and contact a qualified 

service person.

b.  Manifold pressure is too low - Contact local gas company.

c.  Burner  orifice  clogged  -  Clean  burner  or  replace  burner 

orifice.

10.  Logs appear to smoke after initial operation.

a.  Vapors from paint or curing process of logs - Problem will 

stop after a few hours of operation. Run the heater with the 

damper open if you have one, or open a window for the first 

few hours. 

  Log heater is intended to be smokeless. Turn OFF heater 

and call qualified service person.

11.  Heater produces a whistling noise when main burner is 

lit.

a.  Turning control knob to HIGH position when main burner is 

cold - Turn control knob to LOW position and let warm up 

for a minute.

b.  Air in gas line - Operate burner until air is removed from 

line. Have gas line checked by local gas company.

c.  Dirty or partially clogged burner orifice - Clean burner or 

replace burner orifice.

12.  No gas to pilot.

a.  LP-regulator  shut  down  due  to  inlet  pressure  too  high  - 

Verify LP tank regulator is installed and set at 11" to 13" 

w.c. Replace regulator on heater.

TrOuBLeSHOOTING

SyMPTOMS - POSSIBLe cAuSeS AND cOrrecTION

Содержание VFSR-16-5

Страница 1: ...n aftermarket permanently located manufactured mobile home where not prohibited by local codes This appliance is only for use with the type of gas indicated on the rating plate This appliance is not convertible for use with other gases Installer Leave this manual with the appliance Consumer Retain this manual for future reference WARNING If the information in these instruc tions are not followed e...

Страница 2: ...rances 9 10 Combustible Material 11 Fireplace Preparation 11 Installing as a Vented Appliance 12 Before Fully Installing the Appliance 12 Gas Supply 13 Placement of Glowing Embers and Lava Rock 14 Operation Instructions Flame Appearance 14 VFSR 16 18 24 30 Lighting Instructions 15 Pilot Flame Characteristics 16 Cleaning and Servicing 17 Wiring 18 Troubleshooting 19 Parts List 20 Parts View 21 Mast...

Страница 3: ...mplies with ANSI Z21 11 2 Unvented Heaters and it also complies with ANSI Z21 60 Decorative Vented Appliances for Solid Fuel Burning Fireplaces State or local codes may only allow operation of this appliance in a vented configuration Check your state or local codes Correct installation of logs proper location of the heater and annual cleaning are necessary to avoid potential problems with sooting ...

Страница 4: ...perform service or make adjustments in an area where the conditions are such that you may not detect the odor if there has been a leak of LP Gas Odor fade due to oxidation by rust or adsorption on walls of newcylindersandtanks ispossible Therefore peopleshould be particularly alert and careful when new tanks or cylinders are placed in service Odor fade can occur in new tanks or reinstalled old tan...

Страница 5: ...upplied for use with the log set 6 Also refer to IMPORTANT SAFETY INFORMATION on page 4 of this manual WARNING DO NOT OPERATE THIS GAS LOG SET WITH GLASS DOORS CLOSED Clothing or other flammable material should not be placed on or near the appliance Do not place trash or other articles on the log set during op eration During manufacturing fabricating and shipping various com ponents of this applia...

Страница 6: ...r must have owner fill out and mail warranty card supplied with unvented room heater vented decorative appliance 3 Installer should show owner how to start and operate unvented room heater vented decorative appliance Always consult your local Building Department regarding regulations codes or ordinances which apply to the installation of an unvented room heater vented decorative appliance This app...

Страница 7: ...ral Millivolt 32 000 22 000 VFSR 18 Propane Millivolt 32 000 22 000 VFSR 24 Natural Millivolt 36 000 25 000 VFSR 24 Propane Millivolt 36 000 25 000 VFSR 30 Natural Millivolt 38 000 26 000 VFSR 30 Propane Millivolt 38 000 26 000 PRODUCT SPECIFICATIONS Natural Gas Propane Gas Millivolt Millivolt Regulator pressure setting 3 5 W C 10 0 W C Gas inlet pressure Max 10 5 W C 13 0 W C Min 5 0 W C 11 0 W C...

Страница 8: ... optional devices for ON OFF functions Wall switch or thermostat with wire Hand held remote control with ON OFF switch or thermostat Handle the gas log burner assembly by the grate and legs only Do not pick the unit up by the burner Gloves are recommended when handling logs to prevent skin irritation Logs are fragile Handle with care Qualified Installing Agency Installation and replacement of gas ...

Страница 9: ...ces installed in a confined space which supply heated air to areas outside the space must draw return air from outside the space through tightly sealed return air ducts A confined space must have 2 openings into the space for combustion air One opening must be within 12 inches of the ceiling and the other must be within 12 inches of the floor The required sizing of these openings is determined by ...

Страница 10: ...replace opening must be 6 from any combustible wall The ceiling must be at least 36 for the 16 log and 41 for 18 24 and 30 logs from the fireplace opening Mantel Clearances Without Hood Figure 4 You must have non combustible materials above the fireplace opening Non combustible material must extend at least 12 above fireplace opening With sheet metal you must have non combustible material behind i...

Страница 11: ... solid fuel burning fireplaces Do not attach combustible material to the mantel of your fireplace This is a fire hazard Figure 7 No greeting card stockings or ornamentation of any type should be placed on or attached to the fireplace This is a heating appliance The flow of heat can ignite combustibles Figure 8 COMBUSTIBLE MATERIAL FIREPLACE PREPARATION Appliance Input Rate BTU hr 20 30 40 Chimney ...

Страница 12: ...ot seal the chimney flue damper Before installing in a solid fuel burning fireplace the chimney flue and firebox must be cleaned of soot creosote ashes and loose paint by a qualified chimney cleaner You must secure the gas log heater to the fireplace floor If not the entire unit may move when you adjust the controls Movement of unit may cause shifting of the gas logs which leads to sooting and imp...

Страница 13: ...ed on the bottom in which condensation and foreign particles may collect Figure 11 The use of the following gas connectors is recommended ANS Z21 24Appliance Connectors of Corrugated MetalTubing and Fittings ANSZ21 45AssembledFlexibleApplianceConnectorsofOther Than All Metal Construction The above connectors may be used if acceptable by the authority havingjurisdiction ThestateofMassachusettsrequi...

Страница 14: ...nts of this appliance are treated with certain oils films or bonding agents These chemicals are not harmful but may produce annoying smoke and smells as they are burned off during the initial operation of the appliance possibly causing headaches or eye or lung irritation This is a normal and temporary occurrence The initial break in operation should last 2 3 hours with the burner at the highest se...

Страница 15: ...Wait 30 seconds before readjusting the heater when the control knob has been turned down to a lower setting FOR YOUR SAFETY READ BEFORE LIGHTING A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B Before lighting smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and ...

Страница 16: ...en Depletion Sensor as follows 1 Clean the ODS pilot by loosening nut B from the pilot tubing When this procedure is required grasp nut A with an open end wrench 2 Blow air pressure through the holes indicated by the arrows This will blow out foreign materials such as dust lint and spider webs Tighten nut B also by grasping nut A Figure 15 Cleaning and Maintenance Pilot Oxygen Depletion Sensor Pil...

Страница 17: ...d dust from the burner areas controls piezo covers and grate Don t remove media from inside burner box Inspect and clean burner air intake hole Remove lint or particles with brush Failure to keep air intake hole clean will result in sooting and poor combustion ANNUAL CLEANING INSPECTION Refer to parts diagram for location of items discussed below Inspect and clean burner air intake hole Remove lin...

Страница 18: ...ch energizes the magnet in the gas valve After 30 seconds to 1 minute time period you can release the gas control knob and the pilot will stay ON Allow your pilot flame to operate an additional one 1 to two 2 minutes before you turn the gas control knob from the PILOT position to the ON position This time period allows the millivolts electrical current to buildup to a sufficient level allowing the...

Страница 19: ...place ODS pilot assembly or get it serviced g Gas regulator setting is not correct Replace gas regulator 7 ODS pilot lights but flame goes out when control knob is released a Control knob not fully pressed in Press in control knob fully b Control knob not pressed in long enough After ODS pilot lights keep control knob pressed in 30 seconds c Manual Shutoff valve not fully open Fully open manual sh...

Страница 20: ... 9 12347 BURNER ASSEMBLY NAT 9 14033 14035 14037 BURNER ASSEMBLY 10 26321 26291 26291 26291 BURNER SUPPORT RIGHT 11 28735 28735 28735 28735 VALVE BRACKET 12 R10420 R10420 R10420 R10420 GAS VALVE LP 12 R10421 R10421 R10421 R10421 GAS VALVE NAT 13 R9761 R9761 R9761 R9761 PIEZO IGNITOR 14 R10882 R10882 R10882 R10882 INLET ELBOW NS 12389 12389 12389 12389 CERAMIC MEDIA NS R2809 R2809 R2809 R2809 DAMPE...

Страница 21: ...28682 1 0811 Page 21 PARTS VIEW 14 ...

Страница 22: ...treet Hartford CT 06114 Phone 860 722 2433 Toll Free 800 243 9360 Fax 860 293 0479 Toll Free Fax 800 274 2004 Websites www fwwebb com www victormfg com Parts Heater Hearth and Grills MASTER PARTS DISTRIBUTOR LIST Parts Not Under Warranty Parts can be ordered through your Service Person Dealer or a Master Parts Distributor See this page for the Master Parts Distribu tors list For best results the s...

Страница 23: ...28682 1 0811 Page 23 APPLIANCE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes ...

Страница 24: ...ms Empire Comfort Systems Inc 918 Freeburg Ave Belleville IL 62220 If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question please contact your dealer www empirecomfort com ...

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