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UPA-500

Troubleshooting

The UPA-500 is carefully designed and manufactured from high-quality precision 

components to ensure years of trouble free operation. We really doubt you’ll ever have any 

problems with your UPA-500, but if you do, here are a few solutions you could try:

Problem: No sound is heard from any channel (nothing is lit)

You have no AC power.
•  Verify that the rear panel AC Power switch is On.
•  Verify that your circuit is live.
•  Verify that the line cord on the UPA-500 is fully inserted and is tight.

Problem: The UPA-500 is operating normally, but the front panel Status LEDs aren’t lit

The front panel Status LEDs are turned off.
•  Set the Status LEDs switch on the rear panel to On.

Problem: No sound or distorted sound is heard from one or more channel(s)  
(the Standby button is lit blue; the Channel Status LEDs are all lit blue)

The UPA-500 is not indicating a Fault condition.
•  Check your source.
•  Check your speaker connections and speakers.

Problem: No sound is heard from one or more channels (the Standby button is flashing 
amber and the Channel Status LEDs are flashing red)

The UPA-500 is in Protect mode, which indicates a Fault condition.
•  Switch the AC Power switch Off and On to clear the Fault condition.
•  If the fault remains, look for a shorted speaker cable or damaged speaker.
•  Check your sources and source connections (a bad interconnect, DC on the input, 

 

or an otherwise bad source component can cause a fault).

Problem: The Standby button is AMBER and the UPA-500 fails to come on when 
triggered

The UPA-500 is in Standby mode and should respond to a valid trigger signal.
•  Check your trigger cable.
•  Check the trigger settings on your source equipment.

Содержание UPA-500

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Страница 3: ... near or above any heat sources such as radiators heating vents or other apparatus that produces heat Do not block any ventilation openings or heat sinks Avoid installing the unit directly above other heat producing equipment unless sufficient ventilation or forced air cooling is provided Do not install the UPA 500 in locations without proper ventilation The UPA 500 should not be operated on a bed...

Страница 4: ...llowing occur 1 The power supply cord or the plug has been damaged 2 Objects or liquid have fallen or spilled into the vents 3 The unit has been exposed to rain 4 The unit exhibits a marked change in performance 5 The unit has been dropped or its enclosure or chassis is damaged NOTE TO COMPLETELY DISCONNECT THE UPA 500 FROM THE AC POWER MAINS DISCONNECT THE AC POWER CORD FROM THE AC RECEPTACLE NOT...

Страница 5: ...t This Manual 4 Features 5 Unpacking 6 Indicators and Controls 7 Quick Start 8 Connections 9 Configuration and Operation 10 Care and Maintenance 11 Specifications 12 Troubleshooting 14 Emotiva Audio Corporation Five Year Limited Warranty 15 Accessories 17 Notes 18 UPA 500 Five Channel Power Amplifier ...

Страница 6: ...Page 2 UPA 500 ...

Страница 7: ...and includes all the pristine engineering and top quality parts and construction Emotiva is known for but we ve also designed into the UPA 500 is the most important feature of all incredible value We believe that the UPA 500 is the most exceptional five channel home theater power amplifier available today and at it s price we re convinced you ll agree We think we ve completely redefined the questi...

Страница 8: ...ead through the entire manual we kept things as short and direct as possible Even if you re an expert user you will probably find some interesting information and useful suggestions If you re really in a hurry to get started please read the Quick Start section on page 8 you may then read the remainder of the manual at your leisure You may wish to record serial numbers or other purchase information...

Страница 9: ...usical enjoyment Features offered by the UPA 500 include A true audiophile quality multi channel amplifier Advanced engineering with our proven class A B design topology Top quality parts and construction Real power easily drives complex loads Heavy duty power supply with oversized toroidal transformer Gold plated five way binding post output terminals Classic Emotiva styling with rugged solid ste...

Страница 10: ...rton and remove all wrappings and shipping material It is important to save the box and all packing materials in case your power amp ever needs to be moved or shipped back to the factory for service Please keep your sales receipt in a safe place It is the easiest way to verify your purchase date for warranty purposes and may also be required if you ever have to file an insurance claim We truly val...

Страница 11: ...icators and Controls UPA 500 UPA 500 Status LED Switch Trigger Input and Output Audio Inputs Speaker Outputs Standby Power Button Status LEDs AC Power Switch AC Power Inlet cord AC Voltage Indicators CH1 CH2 CH3 CH4 CH5 ...

Страница 12: ...a secure location for your UPA 500 Connect your UPA 500 to a signal source Connect your UPA 500 to a set of speakers 4 ohm or 8 ohm using reasonably heavy gauge speaker wires at least 18 gauge Find some music you really like to listen to Turn on the AC Power switch and turn up the volume a bit Enjoy While you re enjoying your UPA 500 take the time to read the rest of the manual to learn more about...

Страница 13: ...u use stranded cables use care to avoid short circuits from stray strands touching Emotiva offers very high quality pre made speaker cables at reasonable prices You will find them in the Interconnects section of our website at www emotiva com Connecting an input source to your UPA 500 Your UPA 500 has a separate unbalanced RCA input for each channel We suggest using high quality fully shielded cab...

Страница 14: ... button once will switch the UPA 500 On and the LED will turn blue pressing it again will return the UPA 500 to Standby mode Trigger Mode When a trigger cable is connected to the Trigger Input on the rear panel and a trigger signal is received between 5 20 V AC or DC the UPA 500 will switch from Standby to On When the trigger signal ceases the UPA 500 will return to Standby The trigger is typicall...

Страница 15: ...hould be cleaned gently with a soft rag If something sticky gets on the front panel or case of the UPA 500 it should be cleaned with a mild cleaning solution applied to a soft rag followed by wiping with a clean rag dampened with plain water and drying with a soft dry rag or cloth Note DO NOT spray water or cleaning solution directly onto the UPA 500 or into the vents ...

Страница 16: ...ach channel 4 ohms which equals one 4 ohm load or two paralleled 8 ohm loads per channel Frequency Response 10 Hz to 70 kHz 0 3 dB THD noise 0 01 Signal to Noise Ratio 8 Ohm load 96 dB at 1 watt A weighted 117 dB at rated power A weighted Damping Factor 8 Ohm load 500 Speaker Output Connections Full sized 5 way binding posts one pair per channel x 5 Power Supply 350 VA toroidal power transformer 4...

Страница 17: ...d by rear panel Status LED switch Rear Panel Controls AC Power switch rocker switch switches AC mains power Status LEDs switch small slide switch on left rear disables front panel Status LEDs and dims Standby button halo lighting Protection The UPA 500 is protected against excessive operating temperature shorted speaker connections ground faults and other common fault conditions If a fault occurs ...

Страница 18: ...nd is heard from one or more channel s the Standby button is lit blue the Channel Status LEDs are all lit blue The UPA 500 is not indicating a Fault condition Check your source Check your speaker connections and speakers Problem No sound is heard from one or more channels the Standby button is flashing amber and the Channel Status LEDs are flashing red The UPA 500 is in Protect mode which indicate...

Страница 19: ...im if it is not made within the Term and if it is not made in strict compliance with the requirements of the How do you get service section What will Emotiva do Emotiva will at its option either i repair the product or ii replace the product with a new consumer product which is identical or reasonably equivalent to the product Emotiva may provide you with a refund of the actual purchase price of t...

Страница 20: ... CSR with a description of your problem and the serial number of the product for which the warranty claim is being made 2 The CSR will provide you with a returned material authorization number RMA 3 Ship the product to Emotiva at the following address with the RMA written in large bold numbers on the outside of the box and with the letters RMA written before the number Parcels arriving without an ...

Страница 21: ...the speakers connected to it Emotiva Audio offers high quality speaker cables and audio interconnects that feature solid engineering premium build quality excellent performance and reasonable cost you will find them in the Interconnects section of our website at www emotiva com Rack ears and rack mount brackets for the UPA 500 are available in in the accessories section of our website at www emoti...

Страница 22: ...l is accurate to the best of our knowledge at the time of publication In keeping with our policy of ongoing product improvement we reserve the right to make changes to the design and features of our products without prior notice User Manual Revision 1 0 May 2012 ...

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