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Electric Bike FAQs
Q.
How long does it take to fully charge the battery?
A. Depends on the state of discharge but around
4-5 hours if completely discharged.
Q.
What are the running costs for an EMOJO electric bike?
A. You will have no worries about rising fuel prices at the pumps. All our electrically
powered vehicles use household electricity. The average cost per full charge is about
10 cents per charge. If you charge the battery
every single day for a year, it would cost you about $35 per year.
Q.
Can I ride up hills and against strong
headwinds on my electric bike?
A. Yes. One of the main advantages of cycling on an electric bicycle is that it literally
flattens hills and increases your average speed when tackling inclines and
headwinds. If you provide a reasonable amount of effort, you should be able to tackle
anything from a 1 in 10 (10%) gradient up to a 1in 7 (14%) gradient. Pedaling along
with the motor is strongly advised to avoid overheating of the motor and to extend the
battery life.
Q.
Do I need a driver's license, insurance or registration?
A. No, you don't. According to Federal law, electric bikes that are under 750 watts are
classified as bicycles. For all intents and purposes, it's simply a
bicycle that requires very little pedaling to travel 20 MPH (32 Km/H), saving you time
and hassle. Check your local state laws for requirements.
Q.
Do I need to pedal an electric bike?
A. No, but it helps to prolong battery life. The motor on our bikes is both throttle and
pedal assist controlled, allowing you to decide how much power you desire. Have you
ever tried to cycle when speeding downhill on your normal bicycle? It's just like that.
The motor is propelling you faster than you're cycling so there is pretty much no
resistance, it's merely a formality!
Q.
What happens if I get a flat tire?
A. The tires on our bikes are the same as conventional
bicycles. Simply replace the tube with a tube of the right size
and inflate it. No special tires or parts will be needed.
Q.
What happens when I use the brakes
under powered assistance?
A. All our bikes are equipped with brake levers that have a built-
in safety switch that automatically cuts off the motor power
under normal braking conditions. This not only ensures a safe
un-powered stopping feature, but also protects the motor under
braking conditions so that it isn't working against the brakes.
Q.
How far will the bike take me?
A. This all depends on a few factors. Cycling with pedal assist along
a straight road under normal conditions, the standard battery should last
about 30 miles (50 kilometers). Cycling up steep hills will
obviously take more energy out of the battery and factors such as
road surface, wind resistance, weight of the rider and tire pressure will
affect your range. The range with throttle only lasts about 20 miles (35
km)
Q.
How do I know when the battery is low?
A. The bicycles have easily visible indicators located on the
meters that show the amount of juice left. If it is getting low
and you don't think you will make it to your destination, you can
switch off your motor and keep it just for the difficult bits.
Q.
Do I have to wait for the battery
to empty before I charge it?
A. No. The batteries we use are Lithium-ion batteries which do
not suffer from 'memory effect'. This means that there is no
need to discharge a battery completely before you recharge it
again. You can partially recharge the battery at any time without reducing
its voltage or lifespan. We recommend recharging the
battery after every use, regardless of how far you rode.
Q.
Can I put a child's trailer?
A. Yes, you can certainly add a trailer to your bike.
We suggest contacting your local dealer for approved trailers.
Q.
Can I put the electric bike on a bike rack?
A. Yes, just make sure that the bike rack can hold
the weight of the bike. We advise taking the battery
off to make it easier to lift and to keep the battery
safe.
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