TROUBLESHOOTING USER GUIDE
EmojiKidz Available Devices:
EmojiKidz provides 4G smartwatches for kids, these watches use cellular connectivity in order to be
able to contact, manage, locate and stay connected with your kid from your own personal phone,
and for that reason, EmojiKidz made sure to include a FREE SIM card (built-in) inside the EmojiKidz
watches and will be ready for you to use once you activate the service on the SIM card. These are the
available device models we provide.
1.
Model# EKL1F20
2.
Model# EKU1M10
What is an APN?
APN is short of Access Point Name and provides the device with the information needed to connect to
the cellular network to use data/GPRS/GPS, in other words, APN is what your smartwatch device reads
from the SIM card to establish a data connection on your smartwatch.
I always hear and read that a customer must manually setup the APN
of their SIM card on their smartwatch, Do I have to set this up on my
EmojiKidz Watch?
No, EmojiKidz made sure to have the APN incorporated on the EmojiKidz watch from the get-go, to
make it easy for you to simply activate the SIM and start using the watch without having to worry
about any technical setup.
Helpful Links
We invite you to visit our website to review our latest product information
Visit: www.EmojiKidz.com/howTo
Visit: www.emojikidz.com/faqs
Visit: https://www.emojikidz.com/support
