63
original packaging� The customer is responsible for notifying Emmo Inc of the return or exchange and the
cost of shipping will not be covered under warranty unless Emmo Inc agrees in writing to cover the shipping
cost� On all return and exchange items, a restocking fee of 20% will be withheld from the refund amount
unless Emmo Inc has agreed to another arrangement in writing� The cost of the item minus the restocking
fee will be refunded once the product is returned and determined to be returnable� Restocking fees are 20%
of MSRP not including Taxes, Freight/Shipping or PDI� Items out of original packaging will not be accepted�
• Part Warranty Policy:
All items with warranty must have a valid warranty sticker� For Lithium models, the
chargers must match the lithium batteries� Emmo is not responsible for any damage resulting in using
another brand or voltage of charger or using an Emmo item with items that are not sold by Emmo Inc�
Within 7 days, any items defective by manufacturer quality and are under warranty can be replaced� After
7 days, any items defective in manufacturer quality and are under warranty can be repaired� Warranty does
not cover damage due to lack of maintenance, accident, misuse or abuse� Damage incurred from water,
road salt and other foreign debris or chemicals� The labour of any warranty repair will be covered by the
original store that the Emmo Inc part was purchased from only when it is being repaired at said store� For
repairs that are done on items that are not from Emmo Inc, only a 7-day Parts Warranty will be included�
• If the part was paid by financing, you are responsible for any cancellation fees or penalties charged by the
third party financing company unless Emmo Inc has agreed to cover the fees in writing� The financing loan
agreement will only be cancelled after Emmo Inc has received and approved the returned item�
• For repairs that are done on items that are not from Emmo Inc, only a 7-day Parts Warranty will be included�
Emmo Inc is not responsible for items modified from its intended use or purpose resulting in damage to the
ebike or injury to the customer or third party�
NOTICE:
If you have any questions, please contact your local dealer.
