10
TROUBLESHOOTING
WHAT TO DO
Water and steam spits
forcefully from spout
without turning on the
faucet.
No warm water
• Water is boiling in storage tank.
May be normal during initial setup.
• The unit is unplugged.
• The electric outlet is inoperative.
• Lift faucet lever to release some water from
the tank.
• Adjust water temperature down using dial on tank front.
Remember that at higher altitudes, water boils
at lower temperatures.
• Make sure the unit is connected to a properly grounded
electric outlet.
• Make sure the circuit breaker or fuses are
functioning properly.
• Check that the outlet is not switched off.
Water is too hot
or not warm enough
• Thermostat is not adjusted to
your needs.
• Adjust the thermostat slowly, then lift faucet handle for 20
seconds to bring in fresh water to be heated at the new setting.
Allow 5-7 minutes for water to reach new temperature.
Water comes out the
vent instead of spout
• Outlet tube is blocked.
• Check that outlet tube is not kinked, twisted or pinched.
• Unscrew spout end piece and clean out any debris.
Water is dripping from
the spout/vent
intermittently
• The expansion chamber isn’t draining
properly due to low water pressure.
• The spout is blocked.
• Unplug the unit. If the dripping doesn’t stop after a few
minutes, check the supply valve to ensure that is fully
open and there are no obstructions in the water line
reducing the pressure below 30 psi (
i.e., a poorly mounted
saddle valve, a clogged water filter, or a partially opened
shut-off valve).
• Unscrew spout end piece and clean out any debris.
Water is dripping
from the spout/vent
constantly
• Debris in the water line may be
in the faucet valve seat causing a
slow water leak.
• Unscrew spout end piece and clean out any debris.
• Lift faucet lever 7-10 times to flush faucet & lines.
Divided stream
• Debris in the end piece.
• Unscrew spout end piece and clean out any debris.
PROBLEM
POSSIBLE CAUSE
Please read Troubleshooting Guide and/or visit
www.insinkerator.com before calling AnswerLine
™
If you
a
re still experiencing trouble c
a
ll the AnswerLine
™
1-800-558-5700.
