Emerson GDU-Incus, Справочное руководство

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Reference Manual
May 2019 00809-0100-3003, Rev AA
2
1.2 Service support
Technical support for this product can be provided by contacting your local Emerson sales office or by
contacting the Technical Support department at
safety.csc@emerson.com
1.3 Return of material
To expedite the repair and return of this product, proper communication between the customer and
the factory is important. Before returning a product for repair, e-mail
safety.csc@emerson.com for a
Return Material Authorization (RMA) number.
On the return of the equipment, include the following information:
1. RMA number provided to you by Emerson
2. Company name and contact information
3. Purchase order, from your company, authorizing repairs or request for quote
4. Ship all equipment, prepaid to:
Emerson
158 Edinburgh Avenue
Slough
Berkshire
SL1 4UE, UK
5. Mark all packages with Return for Repair and include RMA number
Pack items to protect them from damage and use anti-static bags or aluminum-backed cardboard as
protection from electrostatic damage.
All equipment must be shipped prepaid. Collect shipments will not be accepted.
1.4 Product recycling/disposal
Recycling of equipment and packaging should be taken into consideration and disposed of in
accordance with local and national legislations/regulations.