TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
Before you call for service, review this list. lt may save you some time and expense. This list includes common
occurrences that are not the result of a defect in workmanship or materials.
Problem
Possible Causes
Solutions
Dehumidifier does
not start
•
The dehumidifier is unplugged.
•
Make sure the dehumidifier's plug is pushed
completely into the outlet.
•
The fuse is blown /circuit
breaker is tripped.
•
Check the house fuse / circuit breaker box and
replace fuse or reset breaker.
•
Dehumidifier has reached its
present level or the bucket is full.
•
The dehumidifier automatically turns off when
either condition occurs. Change to a lower setting
or empty the water bucket and replace properly.
•
Bucket is not in the proper position.
•
The bucket must be in place and securely seated
for the dehumidifier to operate.
•
Power Failure.
•
There is a protective time delay (up to 3 min.) to
prevent tripping of the compressor overload. For
this reason, the unit may not start normal
dehumidification for 3 min. after it is powered
back on.
Dehumidifier does
not dry the air as it
should
•
Not enough time allowed for unit to
remove moisture.
•
When first installed, allow at least 24 hours to
maintain the desired dryness.
•
Airflow is restricted.
•
Make sure there are no curtains, blinds ,or
furniture blocking the front or back of the
dehumidifier. See the CHOOSING A LOCATION
section.
•
Dirty filter.
•
Seethe CLEAN FILTER section.
•
The Humidity Control may not be set
low enough.
•
For drier air, press the "
∨
" button to lower the
percent humidity desired in the room, or set the
dehumidifier to CO for maximum dehumidification.
Doors and windows may not be closed
tightly.
•
Check that all doors, windows, and other
openings are securely closed.
•
Clothes dryer may be blowing moist
air into the room.
•
Install the dehumidifier away from the dryer.
The dryer should be vented outside.
• Room temperature is too low.
•
Moisture removal is best at higher room
temperatures. Lower room temperatures will
reduce the moisture removal rate. This model is
designed to operate at temperatures above 41 °
F(5°C).
Dehumidifier runs
too much
• The area to be dehumidified is too
large.
•
The capacity of your dehumidifier may not be
adequate for the room size.
• Doors and windows are open.
•
Close all doors and windows to the outside.
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