78
Reference Manual
00809-0100-4308, Rev BA
Section 6: Service and Troubleshooting
December 2014
Service and Troubleshooting
6.3
Troubleshooting guide
If there is a malfunction despite the absence of alerts, see
for information on
possible causes and recommended actions.
The troubleshooting guide contains the following symptoms:
.
Incorrect or missing interface level reading
.
.
Device display troubleshooting
.
Wireless Network troubleshooting
, see
6.3.1
Incorrect level readings
Symptom
Possible cause and recommended actions
The level readings do not correspond to a
reference measurement, for example a
handgauged value.
Check the Tank Height parameter, refer to
.
Run Verify Level, see
.
Check transmitter configuration. Run Basic
Setup, refer to
.
There is no level reading.
The tank is empty. No action is needed.
.
Level spikes or level is suddenly reported as full
or empty.
Check the Upper Product Dielectric
Constant, see
The transmitter is configured with wrong
Probe Type, refer to
Check Thresholds, see
.
The transmitter has locked on disturbing
obstacles at top of the tank. See
disturbances at the top of the tank” on
page 92
for recommended actions.
The surface is turbulent. Set the
Performance Mode to High to get a stable
measurement signal, refer to
Содержание 3308A Rosemount 3308 Series
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