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Reference Manual
00809-0100-4308, Rev BA
Section 6: Service and Troubleshooting
December 2014
Service and Troubleshooting
6.2.2
Alert messages in AMS Wireless Configurator and Field
Communicator
shows list of alert messages that may be displayed in the AMS Wireless
Configurator and Field Communicator.
To view Active Alerts, do the following:
From the
Home
Screen, go to
Service Tools > Active Alerts
.
Table 6-1. Failure Alerts (F:)
Message
Description
Recommended actions
Electronics Failure
An electronics error that could impact
the device measurement reading has
occurred.
1. Restart the device.
2. Restore default settings and reconfigure the
device.
3. If the condition persists, replace the device.
Radio Failure
The wireless radio has detected a failure
or stopped communicating.
1. Restart the device.
2. If the condition persists, replace the device.
Supply Voltage Failure
The supply voltage is too low and will
affect device operation.
1. Replace the Power Module, see
module replacement” on page 97
Probe Disconnected
The device cannot detect the probe.
1. Check that the probe connection is properly
tightened.
2. Check that the probe connection is dry and
clean.
3. Restart level measurements.
4. If the condition persists, replace the device
and/or the probe.
Electronics Temperature
Critical
The internal temperature of the device
has reached critical levels and the
integrity of the device electronics may
be compromised. Environmental
temperature should not exceed device
specifications.
1. Verify that ambient temperature is within
the specified range.
For more information
about the maximum ambient temperature,
see
“Temperature limits” on page 103
.
2. Remote mount the transmitter head away
from the process and environmental
conditions.
3. Restart the device.
4. If the condition persists, replace the device.
Remote Housing Error
The device has detected a problem
associated with the remote housing.
1. Correct remote housing configuration to
match connected remote housing cable.
2. Check remote housing cable.
Configuration Error
The device has detected a configuration
error. Reasons may be multiple.
See
for a list of detailed
Configuration Errors that may be
displayed.
1. Click on the Details button for more
information.
2. Correct the parameter causing the
configuration error.
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