background image

48

IND100077-8

Appendix

Basic Trouble-shooting

GENERAL ISSUES FOR TFT PANEL BASED PRODUCTS

Note: Applies for a range of various products. This is only meant as a general guide.

N

O PICTURE / LED BEHAVIOUR:

If there is no light at all in the LED at the FRONT, check power cables. If the LED in front is green then check if the 

brightness is set/adjusted to max brightness. Lack of image is most likely to be caused by incorrect connection, lack of 

power or wrong BIOS settings. 

SCROLLING / UNSTABLE IMAGE:

Signal cable may not be completely connected to computer or TFT display. Check the pin assignments and signal

timings of the display and your video card with respect to recommended timing and pin assignments. Make sure that 

the video card is compatible and that it is properly seated / installed on the computer.

DISPLAY AREA IS NOT CENTERED / SIZED CORRECTLY

Make sure that a supported video mode has been selected on the display, or on the video card / system. If it is

impossible to position the image correctly, i.e. the image adjustment controls will not move the image far enough, then 

test it again using another graphics card for the PC system. This situation may occur with a custom graphics card that 

is not close to standard timings or if something is in the graphics line that may be affecting the signal, such as a signal 

splitter (please note that normally a signal splitter will not have any adverse effect). If it is impossible to change to the 

correct resolution/color depth, check if you have the right graphics driver installed in your system.

IMAGE APPEARANCE:

A faulty TFT panel can have black lines, pixel errors, failed sections, flickering or flashing image. Incorrect graphic 

card refresh rate, resolution or interlaced mode will probably cause the image to be the wrong size, it may scroll, 

flicker badly or possibly even no image is present. Sparkling on the display may be a faulty TFT panel signal cable, 

and it needs service attention.

VGA Signal Only: Horizontal interference can usually be corrected by adjusting the PHASE (OSD menu). 

Vertical interference can usually be corrected by adjusting the FREQUENCY (OSD menu).

DEW CONDENSATION BEHIND GLASS:

Note that this problem will not occur on bonded products. For non-bonded products, do the following:

Power on the TFT product and set brightness to 100%. Turn off any automatic screensavers on PC or similar. During 

minutes the dew will be gone. To speed up the process, use a fan heater for a reasonable time. Do not overheat the 

unit. 

GENERAL ISSUES FOR COMPUTER BASED PRODUCTS

Note: Applies for a range of various products. This is only meant as a general guide.

CD-ROM FAILURE OR READ/DETECTION PROBLEMS:

If the product is operated/located in a area with extreme condensation, the CD/DVD drive may not work correctly due 

to condensation on the read head. Keep the product on for a while until it’s reached normal operating 

temperature, and retry accessing discs. Otherwise, consider using USB memory sticks or alternative storage devices.

NO CD-ROM AVAILABLE ON YOUR PRODUCT FOR INSTALLING DRIVERS/SOFTWARE:

Please use USB memory sticks, USB Floppy drive, USB CD-Rom Drive or alternative storage devices to

transfer/install software on CD-ROM-less units.

Содержание Hatteland Display HD 07T22 MMC Series

Страница 1: ...xx 7 0 inch Maritime Multi Computer HD 13T22 MMC xxx xxxx 13 3 inch Maritime Multi Computer Series X Maritime Multi Computer MMC Models U S E R M A N U A L Please visit www hatteland display com for t...

Страница 2: ...to the respective owners The products may not be copied or duplicated in any way This documentation contains proprietary information that is not to be disclosed to persons outside the user s company...

Страница 3: ...dations 16 First Things First 16 Installation and mounting 16 Installation limitations 17 Ergonomics 19 Cables 19 Cable Entries Connectors Marked area 19 Maximum Cable Length 20 Housing Terminal Block...

Страница 4: ...CMB SX2 B1 42 Console Mount Kit 7 inch 8 inch 42 Technical Drawings HD CMB SX2 C1 43 Console Mount Kit 13 inch 43 Technical Drawings External Modules USB 44 Appendixes 45 Power Mode COM Config 46 Pin...

Страница 5: ...for COM isolated RS 422 485 Refer to Configuring Housing Terminal Block Connector section for usage Note Location of module s may differ between unit sizes MEDIA STD01 Documentation and Driver DVD fo...

Страница 6: ...6 This page left intentionally blank...

Страница 7: ...7 General...

Страница 8: ...e backed up by a strong service network www hatteland display com You will find our website full of useful information to help you make an informed choice as to the right product for your needs You wi...

Страница 9: ...ve features and options making it all that the integrator needs for top class type approved marine systems The high performance MMC Panel Computer models provide a wide choice of display size and form...

Страница 10: ...lly strong the touch sensor is inside the product better than both surface capacitive and resistive Supports Multitouch Newer Operating System OS required in most cases Excellent readability light tra...

Страница 11: ...screen will just operate as a ordinary single point touch screen Additionally to get touch screen working at all in older OS you need to install 3rd party drivers Note that the lack of Multitouch sup...

Страница 12: ...inting Barcode type CODE128 used extensively world wide in shipping and packaging industries The symbology was formerly defined as ISO IEC 15417 2007 Type Operating System OS label Microsoft Windows E...

Страница 13: ...rently as it is based on factory options such as Touch Screen and Operating System OS but they will be grouped together where possible Label Positions Notes Applies for Product Range Labels placed on...

Страница 14: ...back of the product and covers a key screw This is to aid service departments in determining if there has been any unauthorized service on a unit still under warranty Quality Control QC Label This la...

Страница 15: ...15 Installation...

Страница 16: ...ventilation are not permissible 3 Generally do not install the unit in a horizontal position laying down as this will cause heat to build up inside the unit which will damage the LCD Panel To prevent...

Страница 17: ...s flat glass surface please do not mount the unit in a vertical angle lower than 30 degrees i e flat mounting of the unit This is to prevent accidental touches that are similar to a human finger cove...

Страница 18: ...order to avoid misting of the viewing screen a 25 50 W console heating power depending on the volume is recommended 5 When selecting the site of a display unit the maximum cable lengths have to be con...

Страница 19: ...nding position a screen inclination of about 30 to 40 from a vertical plane has turned out to be favourable 5 The brightness of displays is limited Sunlight passing directly through the bridge windows...

Страница 20: ...um Cable Length Any cable should generally be kept as short as possible to provide a high quality input output The maximum signal cable length will depend not only on the signal resolution and frequen...

Страница 21: ...PCB terminal socket connector or inside the unit electronic components boards etc The table below is applicable for any Series X products such as Display and Panel Computers including newer type of St...

Страница 22: ...ironment Below is a sample procedure for a 2 pin DC power connector The procedure is the same for other connectors of this type as listed in table above Unit used as illustration below is for referenc...

Страница 23: ...t Physical Connections Grounding Screw 12 24 VDC Power Input USB 1 2 RJ45 Network A USB 3 4 RS 422 485 Connection area of 13 inch unit Grounding Screw 12 24 VDC Power Input USB 1 2 RJ45 Network A USB...

Страница 24: ...ird Party products USB1 1 10m USB2 0 5m cable length USB CABLE SUPPORT BRACKET To reduce tension on the cables you connect secure them with a cable tie to the available USB Cable Support Bracket locat...

Страница 25: ...25 Operation MMC Products...

Страница 26: ...eavy drivers or software booting up at the same time as Operating System is booting additional seconds may be required to complete the calibration Light Sensor Used to sense level of ambient light in...

Страница 27: ...onfigured to alternative power behaviour see table below This button has has extended functionality to serve as configurable HotKey please review the Power Mode COM Config API Touch Keypad Access chap...

Страница 28: ...28 This page left intentionally blank...

Страница 29: ...29 Specifications...

Страница 30: ...icates Lifetime Considerations Even though the test conditions for bridge units provide for a maximum operating temperature of 55 C continuous operation of all electronic components should if possible...

Страница 31: ...IP66 3 x Configurable buttons Programmable Status RGB LED Buzzer through glass Light Sensor behind glass User Controls Disks provided by Hatteland Display Over provision Capacity GB TBW TB 1 20 32 9...

Страница 32: ...32 This page left intentionally blank...

Страница 33: ...33 Specifications Accessories...

Страница 34: ...cure fastening connection from external equipment with standard Type A ports to all Hatteland Display computers and panel computers with standard USB Type A ports RoHS Compliance Description Specifica...

Страница 35: ...lone computers In addition the module concept has been taken further to a self contained and encased external USB module version This provides flexibility for new installations and easy upgrade of alr...

Страница 36: ...rammer_guide_linux pdf www hatteland display com drivers can_gw_application_note_package zip HT 00273 OPT A1 DIO 4 x Digital Input isolated 4 x Digital Output Via 5 pin Terminal Block 3 81 Connector C...

Страница 37: ...37 Technical Drawings...

Страница 38: ...splay AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensio...

Страница 39: ...production in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be shown with or...

Страница 40: ...40 This page left intentionally blank...

Страница 41: ...41 Technical Drawings Accessories...

Страница 42: ...authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might be...

Страница 43: ...Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensions might...

Страница 44: ...splay AS Any authorized reproduction in whole or in part must include this legend Hatteland Display Proprietary information Not to be distributed to any third party without written permission Dimensio...

Страница 45: ...45 Appendixes...

Страница 46: ...Brightness and Power on the Glass Display Control GDC front panel are configurable to send interrupt message via SCOM port COM1 when button states are changed press down release The user application c...

Страница 47: ...restrictions List also valid for customized models All pin out assignments are seen from users Point of View POV while looking straight at the connector Please review the dedicated datasheet or techn...

Страница 48: ...right graphics driver installed in your system IMAGE APPEARANCE A faulty TFT panel can have black lines pixel errors failed sections flickering or flashing image Incorrect graphic card refresh rate r...

Страница 49: ...found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equi...

Страница 50: ...rol Please contact our service sales department if additional questions or review the following links at bottom of page for more information online Return Of Goods Information Make sure you surround t...

Страница 51: ...ays 5 DOCUMENTATION For any claims the following documentation is required and must forwarded to the company or their agent invoice way bill and or bill of landing and or statement of arrival inspecti...

Страница 52: ...ub pixels that are always lit Non extinguishing dot Dark dot defects Spot on the panel appear as pixels or sub pixels that are always dark off Non lightening dot c Inspector observes the LCD from norm...

Страница 53: ...ses _Default Professional license rtf Microsoft Windows 7 Ultimate C Windows System32 en US Licenses _Default Ultimate license rtf Microsoft Windows Embedded 8 1 Industry Pro C Windows System32 en US...

Страница 54: ...54 Appendix IND100077 24 User Notes...

Страница 55: ...rmed throughout the manual based on latest company profile and specifiations Added indication of new label for DC power polarity marking on unit page 23 03 EF LS YS SE 26 Oct 2018 Added HD CMB SX2 B1...

Страница 56: ...www hatteland display com...

Отзывы: