
The SmartClips keep losing their connection to the application.
To reconnect, please disconnect all SmartClips and restart the application.
Another option is to put the affected SmartClips in “sleep mode” and “awake” them. restart the tablet
and/or the SmartClips application. If the issue persists, reset the affected SmartClips by pushing a pin
- e.g. a paperclip - in the opening next to the on/off button. Once pushed, the SmartClips will be reset.
Now try to reconnect to the application.
The charging station/hard case or the tablet charger becomes hot.
It is very important to leave the hard case open, when charging the SmartClips. This to prevent
overheating the batteries. If this doesn’t solve the issue, please check the contacts of the hardcase
and the SmartClips on dust, dirt or any other form of pollution. This can affect the resistivity and cause
heat.
Also check if you are using the correct adapter for the hard case and/or the tablet. Only use those that
were originally included with the SmartClips. Please check if the tablet and charger are correctly set to
the local mains power requirements.
The charger cable doesn’t fit the hard case or tablet.
Check the connectors (the male and female end) for pollution. Also check if you are using the original
and/or approved adapter for the hard case and/or the tablet.
The range sensor of the SmartClips is activated without apparent reason.
Clean the sensor, using the included microfibre cloth. If the issue persists, try to adjust the sensor
settings in the application to a higher value. Note: This will affect the trigger speed of the sensor.
The SmartClips LEDs turn red or purple. Also the SmartClips do not connect to the application.
The SmartClips lost connection to the Bluetooth network. In this case please contact Embedded
Fitness.
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Содержание SmartClips
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