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Troubleshooting
Cannot turn on the tablet.
Check the tablet’s power level. Please charge it before start-
ing it. If your tablet still cannot be turned on, you may reset it
before you turn it on.
No sound from earphones.
Check if volume is set to ‘0’. Or earphone may be broken,
please try another one.
Loud static noise.
Check if there is dust in the earphone or speaker. Check if the
file is broken.
Frozen to any operation.
Reset the device by pressing the reset button with a small
object such as a paperclip.
Application is not working.
Possible reasons may be that this app is not compatible with
your OS or the downloaded .apk file is broken. You may need
to download a full version.
How do I delete a Microsoft account?
If an account is added, the account is shown in Other accounts,
where you may also add another account. To delete an unde-
sired account, tap the account, then tap Remove. Tap Delete
account and data.
13.
