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EL1358 Service Guide

Printer-related Symptoms

Symptom/Error

Action/FRU

Printing failed.

• Ensure the printer driver is properly installed. Refer to the

printer service manual.

• Printer
• Printer cable
• Mainboard.

Printer problems.

• Refer to the service manual for the printer.

Keyboard-related Symptoms

Symptom/Error

Action/FRU

Some or all keys on keyboard do not work.

• Keyboard

Power Supply-related Symptoms

Symptom/Error

Action/FRU

Pressing the power button does not turn off
the system. (Only unplugging the power
cord from electrical outlet can turn off the
system.)

• Ensure the Soft-off by PWR-BTTN in CMOS Setup (under

Power Management) is not set to Instant-off.

• Power switch cable assembly

Pressing the power button does not turn on
the system

• Ensure the power override switch (located at the back of the

computer, just above the connector for the power cable) is not
set to OFF.

• Power switch cable assembly.

Executing software shutdown from
Windows98 Start menu does not turn off the
system. (Only pressing power button can
turn off the system).

• Enter CMOS Setup and load the default settings.
• Reload software from Recovery CD.

No system power, or power supply fan is
not running.

• Power supply
• Mainboard

Содержание EL1358

Страница 1: ...eMachines EL1358 Service Guide PRINTED IN TAIWAN...

Страница 2: ...ii EL1358 Service Guide Revision History Refer to the table below for changes made on this version of the EL1358 Desktop Computer Service Guide Date Chapter Updates...

Страница 3: ...representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Ac...

Страница 4: ...NOTE Gives additional information related to the current topic WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions CAUTION Gives precau...

Страница 5: ...guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details FRU Information Please note WHEN ORDERING FRU PARTS that yo...

Страница 6: ...vi EL1358 Service Guide...

Страница 7: ...D ODD Bracket 26 Removing the Expansion Boards 31 Removing the Memory Modules 32 Removing the Power Supply Unit 32 Removing the Front I O and Card Reader Assembly 35 Removing the Mainboard 39 Troubles...

Страница 8: ...ii Table of Contents BIOS 82 Technical Specifications 82 Memory 83 Hard Disk Drive 83 Optical Disc Drive 84 Card Reader 84 Gigabit Ethernet 84 Audio 84 Power Supply Unit 85 Power Management 85 Index 8...

Страница 9: ...II X2 270u and 260u 25 watts Athlon II X2 170u 20 watts Sempron X2 180 45 watts Sempron 150 45 watts Chipset NVIDIA nForce 430 MCP MCP61P Graphics controller Integrated in the NVIDIA nForce Chipset M...

Страница 10: ...lay STR S3 STD S4 hardware monitor Multi Boot and DMI protocols Power management ACPI 2 0 or 1 0b Advanced Configuration Power Interface standard S0 S1 S2 and S5 sleep states support On board device p...

Страница 11: ...pect Description Chassis dimension W D H 100 mm W X 361 8 mm D x 265 mm H System weight 5 382 kg Mainboard form factor microATX ATX Mainboard dimensions W H 244 200 mm Aspect Description Operating tem...

Страница 12: ...tables in this section illustrate the physical outlook of the computer Front View No Component 1 Optical drive eject button 2 Optical drive cover 3 Power button indicator 4 Microphone in jack 5 Headp...

Страница 13: ...omponent 1 Line in jack 2 LAN connector 3 Key lock 4 Kensington lock 5 Power connector 6 Fan aperture 7 PS 2 keyboard connector 8 PS 2 mouse connector 9 Monitor port 10 USB 2 0 ports 11 Microphone jac...

Страница 14: ...6 EL1358 Service Guide...

Страница 15: ...make changes to the BIOS settings The Setup Utility loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows c...

Страница 16: ...restart the computer Use the Up Down Left Right arrow keys to move between the menu options then press Enter to execute that option Some options lead to pop up dialog boxes that prompt you to verify...

Страница 17: ...user configurable Grayed out parameters are not user configurable for one of the following reasons The field value is auto configured or auto detected The field value is informational only The field i...

Страница 18: ...r Type Type of processor installed on the system Processor Speed Speed of the processor installed on the system System Memory Size of system memory detected during boot up Product Name Official model...

Страница 19: ...ach channel allows one SATA device to be installed Press Enter to display the individual configuration screen of installed SATA drive s Halt On Determines whether the system will stop for an error dur...

Страница 20: ...ity Press Enter to specify the boot device priority sequence for the installed hard drive s Optical Disk Drive Priority Press Enter to specify the boot device priority sequence for the installed optic...

Страница 21: ...GB This is a workaround for the PCI hole or PCI memory hole which is a limitation of 32 bit hardware and 32 bit operating systems that causes a computer to appear to have less memory available than is...

Страница 22: ...se or USB keyboard can control the system even when there is no USB driver loaded onto the system Enabled Disabled USB Storage Emulation If set to Auto a USB devices with a capacity of equal or less t...

Страница 23: ...evices Enables or disables the system to wake up from a power saving mode when an event occurs on an installed PCI Express device Enabled Disabled Power On by PCI Devices Enables or disables the syste...

Страница 24: ...Status Field Description Value CPU Temperature System Temperature CPU Fan Speed System Fan Speed CPU Core 1 2V 3 30V 5 00V 12 0V 5VSB VBAT These items lets you monitor the parameters for critical vol...

Страница 25: ...ectrum When the mainboard s clock generator pulses the extreme values of the pulses creates EMI electromagnetic interference Set this field to Enabled to reduce this EMI level This reduces interferenc...

Страница 26: ...to verify the first entry then press Enter You will be prompted to save the new password 4 Press Enter 5 Press F10 to save the password and close the Setup Utility Field Description Supervisor Passwor...

Страница 27: ...Enter 3 Press Enter twice without entering anything in the new and confirm password fields You will be prompted to confirm the password removal 4 Press Enter 5 Press F10 to save the changes you made...

Страница 28: ...20 EL1358 Service Guide Exit Without Saving Execute this menu to closes the Setup Utility without making any changes...

Страница 29: ...listed below 1 Make sure that the optical disc drive and the optional card reader slots are empty 2 Turn off the power to the computer and all peripherals 3 Unplug the power cord from the computer 4 U...

Страница 30: ...the Side Panel 1 Remove the two screws located on the rear edge of the side panel 2 Slide the panel back about 2 5 cm 1 0 in to release it from the chassis notches then detach the panel from the chas...

Страница 31: ...EL1358 Service Guide 23 Removing the Front Bezel 1 Release the front bezel retention tabs from the chassis interior 2 Pull the front bezel away from the chassis 3 Detach the front bezel...

Страница 32: ...sink with any metal or with your hands 1 Use a screwdriver to loosen the four screws on the heat sink in the order as shown below 2 Lift the heat sink fan assembly away from the mainboard 3 Lay down...

Страница 33: ...The processor becomes very hot when the system is on Allow it to cool off first before handling 1 Release the load lever 1 2 Pull the load lever to the fully open upright position 2 3 Pull out the pro...

Страница 34: ...26 EL1358 Service Guide Removing the HDD ODD Bracket 1 Remove the two screws that secure the HDD ODD bracket to the chassis 2 Lift the bracket up...

Страница 35: ...Service Guide 27 Removing the Optical Drive and the Hard Disk Drive 1 Disconnect the SATA and power cables from the rear of the optical drive 2 Disconnect the other end of the SATA cable from the mai...

Страница 36: ...28 EL1358 Service Guide 3 Disconnect the SATA and power cables from the rear of the hard disk drive 4 Disconnect the other end of the SATA cable from the mainboard...

Страница 37: ...EL1358 Service Guide 29 5 Remove the screws that secure the optical drive to the HDD ODD bracket 6 Pull the optical drive out of the drive bay...

Страница 38: ...30 EL1358 Service Guide 7 Remove the four screws that secure the hard disk drive to the HDD bracket 8 Slide the hard disk drive out of the bracket...

Страница 39: ...bracket opposite the PCI_1 slot 2 Gently pull up the expansion board 1 move it slightly to the left and remove 2 from the slot 3 Remove the screw from the expansion board bracket opposite the PCIEX2 s...

Страница 40: ...ll the DIMM upward to pull it away from the chassis b Removing the Power Supply Unit 1 Disconnect the 4 pin and the 24 pin ATX power supply cables from its mainboard connector a Squeeze on the retaini...

Страница 41: ...EL1358 Service Guide 33 2 Remove the screw that secures the power supply to the chassis 3 Remove the two screws that secure the power supply to the rear panel...

Страница 42: ...34 EL1358 Service Guide 4 Push the power supply module toward the front 5 Tilt the power supply module slightly to the right and lift it out of the chassis...

Страница 43: ...he Front I O and Card Reader Assembly 1 Disconnect the power button LED front I O and card reader cables from their mainboard connectors 2 Open the plastic clip 1 and release the cables from the metal...

Страница 44: ...36 EL1358 Service Guide 3 Detach the cables from the card Remove the cables 4 Remove the screw that secures the bracket to the chassis...

Страница 45: ...EL1358 Service Guide 37 5 Pull the bracket out from the chassis 6 Remove the two screws that secure the front I O and card reader assembly to the bracket...

Страница 46: ...38 EL1358 Service Guide 7 Remove the front I O and card reader assembly from the bracket...

Страница 47: ...board 1 Remove the four screws that secure the mainboard to the chassis Note Circuit boards 10 cm2 has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards...

Страница 48: ...Guide 2 Lift the board from the chassis 3 Remove the RTC battery Note RTC battery has been highlighted with the yellow circle as above image shows Please detach the RTC battery and follow local regula...

Страница 49: ...r on do the following Check if the power cable is properly connected to the AC power jack and a functional AC power source Check if the voltage selector switch is set to the correct voltage setting Sy...

Страница 50: ...ard or POST diagnostic card These are ISA or PCI add in cards that show the value of I O port 80h on a LED display Checkpoints may appear on the bottom right corner of the screen during POST This disp...

Страница 51: ...register Give control to BIOS POST ExecutePOSTKernel See the POST Code Checkpoints section for more information Checkpoint Description E0 Initialize the floppy controller in the super I O Some interr...

Страница 52: ...nitializes the 8042 compatible Key Board Controller 0B Detects the presence of PS 2 mouse 0C Detects the presence of Keyboard in KBC port 0E Testing and initialization of different Input Devices Also...

Страница 53: ...sponse for error 87 Execute BIOS setup if needed requested Check boot password if installed 8C Late POST initialization of chipset registers 8E Program the peripheral parameters Enable Disable NMI as...

Страница 54: ...rent buses and perform the following functions Reset Detect and Disable function 0 Static Device Initialization function 1 Boot Output Device Initialization function 2 Function 0 disables all device n...

Страница 55: ...ular device This message is usually followed by other information concerning the device Invalid Boot Diskette A diskette was found in the drive but it is not configured as a bootable diskette Drive No...

Страница 56: ...in POST 5th Master Hard Disk Error The IDE ATAPI device configured as Master in the 5th IDE controller could not be properly initialized by the BIOS This message is typically displayed when the BIOS...

Страница 57: ...iled an ATAPI compatibility test This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST 6th Slave Drive ATAPI Incompatible The IDE ATAPI device c...

Страница 58: ...was an error in while validating the NVRAM data This causes POST to clear the NVRAM data Resource Conflict More than one system device is trying to use the same non shareable resources Memory or I O...

Страница 59: ...e keyboard controller is initialized PS 2 Keyboard not found PS 2 keyboard support is enabled in the BIOS setup but the device is not detected PS 2 Mouse not found PS 2 mouse support is enabled in the...

Страница 60: ...place the heat sink fan Mainboard Processor test failed Processor Mainboard NOTE Normally the processor fan should be operative and the processor clock setting should be exactly set to match its speed...

Страница 61: ...p and load the default settings DIMM Mainboard CD DVD ROM drive LED flashes for more than 30 seconds before LED shutting off Software asks to reinstall disc Software displays a reading CD DVD error CD...

Страница 62: ...s configured correctly for your modem and set to receive messages and or fax Data fax modem software program invoked but cannot receive send data fax Ensure the modem card is installed properly Fax vo...

Страница 63: ...ing the power cord from electrical outlet can turn off the system Ensure the Soft off by PWR BTTN in CMOS Setup under Power Management is not set to Instant off Power switch cable assembly Pressing th...

Страница 64: ...LCD assembly one at a time Do not replace a non defective FRU Beep Status Possible Causes One short beep System ready System is OK Continuous one long beep Memory not installed or memory error Someth...

Страница 65: ...storage device will be cleared during the creation of the crisis disk 2 Set up a computer running the Windows XP or Windows Vista operating system and plug in the USB storage device into an available...

Страница 66: ...ostool Go to BIOS path like A DOSTOOL 3 Key in flash1M bat or flash1M 4 Press Enter to flash the system BIOS 5 Reboot the computer 6 Press Delete to run the CMOS Setup Utility 7 Press F9 to load the s...

Страница 67: ...mputer running a 32 or 64 bit Windows OS 1 Press the power button to turn on the computer 2 Click Start Command Prompt Run as administrator 3 Perform the steps below if your computer is running 32 bit...

Страница 68: ...Service Guide c Press Enter to flash the system BIOS 4 Perform the steps below if your computer is running 64 bit Windows a Key in cd wintool 64 Go to BIOS path like D WinTool 64 b Key in flash1M bat...

Страница 69: ...ystem BIOS 5 Reboot the computer 6 Press Delete to run the CMOS Setup Utility 7 Press F9 to load the system default settings 8 Select Ok then press Enter 9 Press F9 to save the default settings and cl...

Страница 70: ...pheral devices from the computer 4 Place the computer on a flat steady surface 5 Remove the side panel 6 If necessary remove any expansion cards assemblies or cables that prevent access to the CMOS cl...

Страница 71: ...58 Service Guide 63 This chapter shows the system block diagram and board layout Block Diagram The core subsystems of the computer are depicted in the following block diagram System Architecture Chapt...

Страница 72: ...2 4 U23 ITE 8758 15 AUDJACK2 Line in Line Out MIC 5 PWR2 Standard 24 pin power connector 16 USBLAN1 RJ45 USB connector 6 SATA1 2 Serial ATA connectors 17 USBR1 USB A 8P connector 7 DEBUGH1 12 pin DEBU...

Страница 73: ...on the correct pins The following illustration shows the location of JBIOS1 The following table shows the settings of the 3 pin Clear CMOS JBIOS1 jumper Place the jumper cap on pins 1 and 2 to close o...

Страница 74: ...ND 6 PWR_SW 7 RESET 8 GND 9 NC 10 Key 11 NC 12 VCC 13 NC 14 ACTIVE_C FRONT USB HEADER 1 USBVCC_1 2 USBVCC_1 3 USB0_XN 4 USB1_XN 5 USB0_XP 6 USB1_XP 7 GND 8 GND 9 KEY 10 GND FRONT USB HEADER 1 USBVCC_2...

Страница 75: ...3 BLUE 4 11 NC 9 HDMIVCC 12 VDAC_SDAT 13 HSYNC 14 VSYNC 15 VDAC_SCLK 5 6 7 8 10 16 17 GND SATA CONN 1 GND 2 SATA0_TX_P 3 SATA0_TX_N 4 GND 5 SATA0_RX_N 6 SATA0_RX_P 7 GND SATA CONN 1 GND 2 SATA1_TX_P 3...

Страница 76: ...Serial ATA devices for the highest datatransfer rates 3 0 Gb s simpler disk drive cabling and easier PC assembly It elimi nates limitations of the current Parallel ATA interface But maintains register...

Страница 77: ...this kind of case use auxiliary USB connector to connect the front mountedports to the motherboard Pin Signal Name Pin Signal Name 1 PORT 1L 2 AUD_GND 3 PORT 1R 4 PRESENCE 5 PORT 2R 6 SENSE1_RETURN 7...

Страница 78: ...o the following 1 Connect the CPU cooling fan cable to CPUFAN1 2 Connect the standard power supply connector to PWR2 3 Connect the case switches and indicator LEDs to the LEDH1 4 Connect the auxiliary...

Страница 79: ...Ground 15 Ground 4 5V 16 PS_ON 5 Ground 17 Ground 6 5V 18 Ground 7 Ground 19 Ground 8 PWRGD 20 5V 9 5VSB 21 5V 10 12V 22 5V 11 12V 23 5V 12 3 3V 24 Ground Pin Signal Name 1 Ground 2 Ground 3 12V 4 12V...

Страница 80: ...72 EL1358 Service Guide...

Страница 81: ...eb or channel For whatever reasons a part number is changed it will NOT be noted on the printed Service Guide For Acer authorized service providers your Acer office may have a different part number co...

Страница 82: ...MB 64BIT DDR3 DVI HDMI VGA LP BRACKET ROHS RADEON HD5450 512MB DDR3 DVI HDMI VGA LP VG ECS54 511 VGA CARD PCPARTNER G210 512MB 64BITS DDRII SAMSUNG DVI HDMI WITH LP BRACKET PCP NV GT210 512MB DDR2 SDI...

Страница 83: ...CA WITH TESTED TAG 27 01518 0N1 POWER CORD 250V 3PIN INDIA POWER CORD 250V INDIA 27 01518 0P1 POWER CORD 1800MM BLACK S AFRAICA POWER CORD 250V S AFRAICA 27 01518 0Q1 POWER CORD 250V 3PIN BRAZIL POWER...

Страница 84: ...01 002 UPPER CASE CAS UP BOXER EM 60 NCM01 001 CPU PROCESSOR CPU AMD 3 2G ADX260OCK23GM ATHLON II X2 260 2M AM3 65W C3 IC CPU ATHLON II X2 260 3 2G 2M AM3 65W KC A2M02 260 CPU AMD ATHLON II X2 235E AM...

Страница 85: ...IC CPU ATHLON II X2 215 65W 2 KC AT202 215 CPU AMD ATHLON II X2 240 2 8GHZ 2M L2 CACHE 65W REGOR IC CPU ATHLON II X2 240 2 8GHZ KC AT202 240 CPU AMD ATHLON II X2 245 2 9GHZ 2M L2 CACHE 65W REGOR IC CP...

Страница 86: ...W JC45 6G HDD 320GB 3 5 SGT ST3320413AS 6G 7 2K KH 32001 022 HDD 320GB 3 5 7200RPM SATA II SEAGATE PHARAOH 8MB NCQ HDD 320G 3 5 SEAGATE PHARAOH KH 32001 015 HDD 320GB 3 5 7200RPM SATA II 8MB HGST HDT7...

Страница 87: ...KS B KB PS203 350 MAINBOARD MB KIT EMANALO NVIDIA MCP61P REALTEK RTL8211CL W O 1394 LF W IO SHIELDING DA061L EMANALO MB GIGA W IO F MB NBT01 001 MEMORY MEMORY APACER DDR3 1333MHZ 1G UNB DIMM GU502203E...

Страница 88: ...O FOR ASPIRE EM PB MS 11200 080 POWER SUPPLY POWER SUPPLY 220W EUP 115VAC 230V NPFC DELTA DPS 220UB A EUP SPS 220W EUP 115VAC 230V NPFC PY 22009 006 POWER SUPPLY 220W EUP 115VAC 230V NPFC DELTA DPS 22...

Страница 89: ...L5 BZN SCRW I NO6 32 L5 BZN 86 00J07 B60 SCREW PAN 6 32 L6 NI BOXER WZS SCRW PAN 6 32 L6 NI BOXER WZS 86 00J44 C60 SCREW NO4 40 L6 5 PAN NI SCRW NO4 40 L6 5 PAN NI 86 00N03 B40 SCREW 6 32 L5 PAN NI S...

Страница 90: ...GHz L2 cache 2 0 MB 2 0 MB 1 5 MB 2 0 MB DDR3 speed sup port Yes Yes Yes Yes Thermal design power 65 W 45 W 45 W 65 W Item Specification AMD Series Athlon II X2 Athlon II X2 Athlon II X2 Sempron X2 S...

Страница 91: ...as they match the above specifications Item Specification Controller Integrated in the NVIDIA nForce Chipset Number of HDD bays 1 Form factor 3 5 inch 25 4 mm Interface SATA 3 0 Supported capacities 1...

Страница 92: ...MS supports up to 32 GB xD Picture Card xD supports up to 2 GB Secure Digital SD supports up to 2 TB MultiMedia Card MMC supports up to 32 GB Reduced Size MultiMediaCard RS MMC supports up to 2 TB Co...

Страница 93: ...C Lite On PS 5221 9AB FR CP CPB09 D220R non PFC CP CPB09 D220A PFC CP CPB09 D220E FR Input 100 127V 6A 220V 240V 3 15A 50 60 Hz Output max 220 W Connectors 1 x 20 24 pin ATX connector 1 x 4 pin ATX co...

Страница 94: ...EL1358 Service Guide 86...

Страница 95: ...2 CMOS Setup Utility access 8 Advanced BIOS Features menu 12 Load Default Settings 19 navigation keys 9 overview 7 Standard CMOS Features menu 11 connectivity options 1 specifications 84 connector LAN...

Страница 96: ...disc drive configuration 11 remove 27 specifications 84 troubleshooting 53 OS support 1 P PC Health Status 16 PCB 2 POST see Power On Self Test 44 power ACPI compliance 2 button indicator 4 specificat...

Страница 97: ...system dimensions 3 system passwords change 19 reminders 18 remove 19 set 18 system time 11 system views rear view 5 system weight 3 T temperature monitoring 16 operating 3 troubleshooting BIOS check...

Страница 98: ...90...

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