Self-service
and point of
information
Kiosks allow customers to complete self-service
transactions, expand inventory reach by providing
in-store access to online products, and help build
customer loyalty. Brand marketers use kiosks to
educate potential customers, getting a consistent
message across without employing sales people.
The touch interface is universal and can be used
by anyone regardless of language, education, or
socioeconomic or cultural background.
Here are some of the vast range of applications
using Elo touch technology in retail self-service
kiosks:
Multimedia booths provide information
and advertising to shoppers, from mobile
phone services to specifications on consumer
electronics
POS and merchandising kiosks supply in-store
product information and promotional displays
and, in some cases, even dispense products
Employment application-tracking systems
ease the recruitment process
Return and refund kiosks speed the processing
of returned merchandise
Rental application kiosks allow customers to
rent anything from a tool to a truck
Gift registry kiosks make it easy for customers
to find the right gift
Customer loyalty program kiosks encourage
purchases that generate rewards
Digital photo stations enable self-service
printing and picture sharing
“Our survey asked participants to choose the two
most influential suppliers in each of ten categories…
There were several categories in which a single
vendor was way ahead of the pack. One such
category was enclosures, … touchscreens and
monitors was another: Elo TouchSystems was the
front-runner, with [the other leading brand] coming
a respectable distance behind as second.”
Kiosk Business magazine
