USER MANUAL
Elo Touch Solutions
EloPOS
Pack
Страница 1: ...USER MANUAL Elo Touch Solutions EloPOS Pack...
Страница 2: ...rmation in this document is subject to change without notice Elo Touch Solutions Inc and its Affiliates collectively Elo makes no representations or warranties with respect to the contents herein and...
Страница 3: ...le of Contents Section 1 Introduction 4 Section 2 Installation 9 Section 3 Operation 11 Section 4 Options and Upgrades 20 Section 5 Technical Support 21 Section 6 Safety Maintenance 22 Section 7 Regul...
Страница 4: ...curity and manageability The EloPOS Pack delivers the durability needed for continuous public use and is backed by Elo s standard 3 year warranty Precautions Follow all warnings precautions and mainte...
Страница 5: ...User Manual EloPOS Pack UM600363 Rev A page 5 of 37 Connector Panel Interfaces...
Страница 6: ...acket 1 Wifi Antenna Attach the supplied antennae to the EloPOS Pack when Wifi is needed The antenna is compatible with 2 4G and 5GHz bands 2 Mounting Bracket Release Latch Sliding the latch to the ri...
Страница 7: ...rial Port COM RJ 50 The serial port is a native RS 232 specification for RJ 50 interface connection 12 Cash Drawer Port A B The main cash drawer port is a RJ 12 interface and provides switchable opera...
Страница 8: ...ensure your overall peripheral power consumption does not exceed the following assuming the EloPOS Pack is running at max power consumption a Do not exceed 145W for EPS00E2 models b Do not exceed 130...
Страница 9: ...esent EloPOS Pack Power Cable US Canada Power Cable Europe 24 Volts Power Adaptor RJ50 to DB9 Serial Cable Quick Install Guide USB Type C Cable HDMI Cable USB Cable SMA Antenna 2 pcs EloPOS Pack Power...
Страница 10: ...l EloPOS Pack UM600363 Rev A page 10 of 37 Mounting the EloPOS Pack The EloPOS Pack can be mounted with the supplied mounting bracket Refer to the picture below to ensure it is installed in correct or...
Страница 11: ...te of the power The table below shows LED state and corresponding color Status LED Light AC off Off Off mode Red Sleep mode Orange On Green When the EloPOS Pack is connected to peripherals such as a t...
Страница 12: ...r panel to execute these steps If the EloPOS Pack is configured with an operating system the initial setup of the operating system takes approximately 5 10 minutes Additional time may be needed depend...
Страница 13: ...ly In the event the HDD SSD recovery partition is accidentally deleted or becomes inaccessible you will need to use the recovery flash drive to recover your system The following procedures demonstrate...
Страница 14: ...nserted you shall see a window as shown below Click Format Drive to continue the process PLEASE NOTE THAT ALL DATA WILL BE LOST DURING THIS PROCESS 5 Click Create Restore Media to proceed This step wi...
Страница 15: ...he flash drive and click Exit to exit the program 7 In case the system crashed and you have to use the recovery flash drive reboot the EloPOS Pack and press F11 several times to enter DeviceBoot Menu...
Страница 16: ...complete the installation process and then exit the program Note All data is deleted during the recovery process The user must back up files when necessary Elo Touch Solutions does not accept liabilit...
Страница 17: ...ur system by following the procedures below PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS Please be sure to completely backup all of your data settings and customer...
Страница 18: ...63 Rev A page 18 of 37 4 The following User Interface UI will be presented 5 Select Restore OS The system will test your hardware automatically Once the process completes click Start button to perform...
Страница 19: ...completed click the Close button The system will return to the main menu of the Elo Recovery Solution Then click the Exit button to restart your system NOTE All data is deleted during the recovery pro...
Страница 20: ...unit The complete installation and setup instructions are provided with the field installable kits Please see your Elo authorized distributor or value added partner for pricing KIT 2ND DDR4 SODIMM 4G...
Страница 21: ...e sure the power button is not broken Monitor connected to the EloPOS Pack has a blank screen 1 If the Power Status LED is orange red the unit may be in SLEEP HIBERNATE mode Press the power button to...
Страница 22: ...aptor may void your warranty Ensure that the EloPOS Pack is maintained and runs within the specified environmental conditions listed below Be sure to disconnect the power source before disassemble cov...
Страница 23: ...cation please contact Elo support to help you with the set up and calculations The Elo PNs corresponding power adaptor model name list as below table Configuration ELO PN Part Description EPS00E2 EPS0...
Страница 24: ...rrangements in certain parts of the world For information on how you can access these arrangements please visit https www elotouch com e waste recycling program UL Directive The EloPOS Pack has a lith...
Страница 25: ...lowing two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device C...
Страница 26: ...including interference that may cause undesired operation of the device L metteur r cepteur exempt de licence contenu dans le pr sent appareil est conforme aux CNR d Innovation Sciences et D veloppem...
Страница 27: ...POS Pack Radio Equipment Directive Elo hereby declares that the radio equipment type EloPOS Pack is in compliance with Directive 2014 53 EU The full text of the EU Declaration of Conformity is availab...
Страница 28: ...er States relating to the making available on the market of radio equipment and repealing Directive 1999 5 EC Text with EEA relevance Identification mark The relevant technical documentation is held a...
Страница 29: ...y energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur...
Страница 30: ...l source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may increase RF emission leve...
Страница 31: ...User Manual EloPOS Pack UM600363 Rev A page 31 of 37...
Страница 32: ...f 37 Agency Certifications The following certifications and marks have been issued or declared for this system United State FCC UL Energy Star Canada IC Europe CE CB Australia RCM Japan VCCI Argentina...
Страница 33: ...condensing Storage Temperature 20 60 umidity 10 95 non condensing 2 It is encouraged and recommended that this product be recycled and reused according to local laws The product should not be thrown a...
Страница 34: ...User Manual EloPOS Pack UM600363 Rev A page 34 of 37 RoHS China RoHS Pb Hg Cd Cr6 PBB PBDE O O O O O O X O O O O O X O O O O O X O O O O O SJ T 11364 GB T 26572 X GB T 26572 X RoHS 1 SJ T 11364 10 2...
Страница 35: ...User Manual EloPOS Pack UM600363 Rev A page 35 of 37 Section 8 Warranty Information For warranty information go online to https www elotouch com support warranty...
Страница 36: ..._____________________________________________________________________ ______________________________________________________________________________________________________________________ ___________...
Страница 37: ...lo touch solutions go to www elotouch com or call the office nearest you North America Tel 1 408 597 8000 Fax 1 408 597 8001 elosales na elotouch com Europe Tel 32 0 16 70 45 00 Fax 32 0 16 70 45 49 e...
