- 103 -
Ref.
Symptom
Checking Point
Page
• The IP address of the Camera is not designated.
P. 38
Designate the IP address set in the Camera.
48,66
73
• The IP address set on the PC does not match the
P. 34
network.
35
The connection from a client to the Camera
requires the network address to be the same (192.168.
1.* when the Camera is in the initial setting).
•The setting for the router is not correct.
P. 34
Check the network configuration of the Camera
35
and PC, and set the router correctly.
* If you have forgotten the IP address of the
Camera, see “Returning the Camera to the initial
state (page 32).”
The Camera
• The login ID and password set on the Camera are
P. 38
cannot be
not entered.
54,55
logged in from
Enter the login ID and password set on the
80,81
the Web
Camera.
90
browser.
* If you have forgotten the login ID or password set
on the Camera, see “[1] Initializing the setting
(page 32).”
“ELMO
• The viewer ID and password set on “ELMO 1Channel P. 65
1Channel Viewer” are not designated.
66,90
Viewer” cannot
Enter the login ID and password set on “ELMO
be logged in.
1Channel Viewer.”
* If you have forgotten the login ID or password set
on “ELMO 1Channel Viewer,” reinstall the
program according to “[2] Install (page 36),” and
set a login ID and a password when it is first run.
The Camera
• The login ID and password set on the Camera are
P. 38
cannot be
not designated.
54,55
logged in from
Enter the login ID and password set on the Camera. 80,81
“ELMO
* If you have forgotten the login ID or password set 90
1Channel
on the Camera, see “[1] Initializing the setting
Viewer.”
(page 32).”
The Camera
• It is logged in with the authority “user.”
P. 38
cannot be
Log in with the authority “administrator” or
65
operated.
“operator.”
A setting page
• It is logged in with the authority “user” or “operator.”
P. 38
cannot be
Log in with the authority “administrator.”
65
accessed.
The PC cannot
be connected to
the Camera.
If the problem still remains after checking the above and apply the remedy, consult our dealer
from whom you have purchased the Camera or our branch office or sales office nearest to you.