ellere EL100R, Руководство пользователя

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TROUBLESHOOTING/ FAQ
PROBLEM POSSIBLE CAUSE SOLUTION NOTE
Fire not
turning on
Fire not plugged in or
switched on at socket Check plug is correctly fitted into socket
and socket is turned on. If all solutions have been
tested and problem per-
sists, a new control panel
is required.
Fuse blown Disconnect plug and inspect the fuse. Re-
place with a 13A fuse if broken.
Faulty control panel If the controls do not work, press each con-
trol continuously one at a time. After a few
cycles, the controls should recognize the
input and work correctly.
Noisy
heater
Fan clogged Remove heating unit and remove dust from
fan. If all solutions have been
tested and problem per-
sists, a new heating ele-
ment / fan assembly is
required.
Fan unbalanced/
catching on housing Manually recentre fan on each side. Check
fan is not warped or damaged.
Flame flicker shaft or
bushings are misa-
ligned or worn Inspect the bushings - grease if no grease is
present and bushing aren ’ t worn; or replace
the bushings and grease if bushings are
worn.
If all solutions have been
tested and problem per-
sists, new shaft/ motor
mounting brackets, flicker
shaft and flicker motor
Noisy fire
when
flame only
is on
Faulty flicker motor Replace flicker motor.
Heater
only blow-
ing cold air Fan clogged First remove dust from the inlet and outlet
vents. Test again. If problem persists, re-
move the heating unit and remove dust
from fan. If all solutions have been
tested and problem per-
sists, a new heating ele-
ment/ fan assembly is
required.
Faulty heating element Inspect the heating element and make sure
all wires are firmly connected.
Faulty fan motor Replace heating element / fan assembly.
No flame
picture/
partial
flame pic-
ture Loose connection Ensure all wires are connected firmly. If all solutions have been
tested and problem per-
sists, a new PCB is re-
quired.
If partial flame picture
- LED strip is broken
Test faulty LED strip using a working LED
power connector. If LED strip still doesn
’ t
work, the fault is most likely with the LED
strip, not the PCB; new LED strip required.
Damaged PCB New PCB required.
Heater
cutting out Build - up of hot air Ensure inlets and outlets are free from ob-
struction and there are sufficient clearances
surrounding the unit, as stated in manual. If problem persists, the
installation will need
assessed to ensure it
adheres to all required
minimum clearances as
stated in this manual.
Thermostat setting
causing heater to cut
-
out
Adjust thermostat setting on remote to
maintain desired room temp or deactivate
thermostat setting.
Heater
switching
on without Thermostat set to
keep room at certain
temperature Adjust thermostat setting on remote to
maintain desired room temp or deactivate
thermostat setting. If all solutions have been
tested and problem per-
sists, a new PCB and
remote are required.
Thermostat faulty Replace PCB & remote.