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Raise and lower the desk: 

Press and hold the up or down arrows. The 

desk will stop on release or when it has reached its minimum or 

maximum height.

Minimum and maximum height:

 When the minimum height of 690 mm is 

reached, “bot” will be displayed on the LED screen. When the maximum 

height of 1170 mm is reached, “top” will be displayed on the LED screen.

Presets:

 Adjust the desk to your desired height and then press and hold 

one of the 4 numbered preset buttons for approximately 3 seconds to 

store the current height. To recall a preset, quick press it.

Child lock:

 Quick press the Child lock button to lock or unlock the desk. 

“Loc” will be displayed on the LED screen when locked.

USB Charging Ports:

 Elevate 120 has 2 x USB-A and 1 x USB-C charging 

ports. Each channel has a maximum output of 18 Watts. When the desk is 

being raised or lowered, power is temporarily interrupted to devices. It will 

resume after the desk is stationary for 5 seconds.

Collision Detection:

 Elevate 120 is equipped with a collision detection 

system to protect people, animals and objects from the very small 

possibility of being harmed by the desk as it raises or lowers. If Elevate 

120 detects any abnormal resistance as it is being raised or lowered, it 

will automatically stop and reverse slightly. 

Collision Detection Sensitivity:

 There are 4 levels of collision detection 

sensitivity. A-0, A-1, A-2 and A-3. A-0 is off (no collision detection), A-1 is 

the default level of sensitivity and A-3 is the highest level of sensitivity. To 

cycle to the next sensitivity level, firstly quick press Raise or Lower so that 

the current height is displayed on the LED screen. Then press and hold the 

Raise and Lower buttons simultaneously for 3 seconds. The newly 

selected level will be shown. Press and hold the Raise and Lower buttons 

again to cycle to the next sensitivity level.

1. Before cleaning, ensure power is turned off. Dust using a lightly damp 

cloth. Ensure no liquid comes into contact with the charging ports, control 

panel, power adapter or other electrical components.

2. Corrosive or abrasive materials must not be used to clean the desk.

3. The electric motor contacts electronic components, metals, plastics, 

wires etc. so dispose of according to your local disposal legislation.

4. Check the unit has been correctly assembled before use.

5. VisionAid are not responsible for any loss, injury or damage caused due 

to improper use of the desk.

6. It is recommended that this appliance not be used by children under 

the age of 8. Users with reduced physical, sensory or mental capabilities 

can use the desk providing they are given adequate training and their 

individual risks have been assessed. 

7. If the power supply cable is damaged in any way, turn the mains socket 

off, disconnect the cable and contact VisionAid to source a replacement.

8. Please ensure you have a clear, safe and dry environment when 

operating the desk.

9. Please keep the original packaging in case the unit requires safe 

transportation in the future. 

Operating Instructions

Wooden monitor arm support bar installation prior to fitting monitor arms

Cleaning, care, users and operating environment

Troubleshooting

Waste disposal

Raise & Lower

Pairs of 

Velcro pads

Metal support bar

Control Panel

LED Screen

4 Presets - Tap to activate, press & hold to set

Child lock

USB-A x 2 & USB-C Charging Ports

18 Watt per port

Problem

LED Screen displays “RST”

Adjustable height range is reduced

Possible solution

Press and hold the Lower button until the desk reaches its lowest height, rebounds and stops. 

Reset the control panel. To do so, press buttons 3 and 4 simultaneously for 5 seconds until 

“RST” is shown on the LED screen. Now press and hold the Lower button until the desk 

reaches its lowest height, rebounds, stops and the LED display  shows “bot”. Then release the 

Lower button. Reset is complete and the desk can be used normally.

LED Screen displays “E01” or “E02”

The motor supports a maximum of 2 minutes working with 18 minutes resting. Please wait 

18 minutes for the motor to cool and reset. 

If after waiting 18 minutes the error is still displayed, turn off mains power to your Elevate 

120, wait 10 seconds and then turn it back on again.

Desk controls are not responding

Please check all cables are correctly connected, the desk is connected to mains power and 

mains power is turned on.

Desk rises slowly when Raise pressed

Please ensure the desk is not overloaded. Maximum load is 50 kg (110 lbs).

The desk slowly lowers itself

Please ensure the desk is not overloaded. Maximum load is 50 kg (110 lbs).

For 1,000s of other ergonomic, dyslexia, low vision and blindness 

solutions, please visit 

www.visionaid.co.uk

 or call one of our friendly 

advisors on 

+44 (0)1775 711 977

 

option 2

VisionAid Technologies Ltd

Bridge Lodge, Spalding Common, Spalding,

Lincolnshire PE11 3AU United Kingdom

+44 (0) 1775 711 977

[email protected]

www.visionaid.co.uk

Elevate 120 allows two compatible monitor arms to be fitted providing its included 

wooden monitor arm support bar has been correctly installed first. 

To install, peel the covers off the two pairs of Velcro pads to reveal the sticky side 

and then firmly attach to the underside of the tabletop as shown in the picture 

below. Try to attach it so that the edge of the bar is pushed tight up against the 

metal support bar and it is centralised for even weight distribution when clamping.

This marking indicates that this product 

should not be disposed of with normal 

household waste. To prevent possible 

harm to the environment, please recycle it 

responsibly to promote the sustainable 

re-use of materials. 

Warning: 

The support bar must be correctly fitted before 

mounting monitor arms.

 

Over tightening of monitor arm 

clamps could potentially crack the glass table top. Please note, 

damage caused by attaching or using monitor arms is not 

covered by warranty.

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