Problem / Error Possible cause Remedial
action
• Drive stops
after short time
• End position
programmed
•
Blind difficult to
move
• Set second
end position
• Check the
smooth run-
ning of the
blind
• Drive moves
in the opposite
direction
without a
new travel
command and
stops after a
short travel
• Obstacle in the
travel area
• Drive
overloaded /
under dimen-
sioned
• Removing
obstacle
• Check drive
size, install
more powerful
drive
• Drive runs only
in one direction
• Faulty connec-
tion
• Check
connection
• Drive does not
react
• No power
supply
• Temperature
limiter has
triggered
• Check mains
voltage
• Allow drive to
cool down
• Drive does
not accept
programmed
end positions
• Random travel
• Travel to end
position or limit
stop too short
• Delete end
positions, re-
program end
positions
• Drive must
move, stop
briefly and
continue its
travel (as long
as a button
is pressed
on the
elero
assembly
cable or on a
programmed
transmitter).
• Drive moves
opposite
transmitter
commands
• Down direction
was tought in
first
• Delete
endlimits and
re-programme
(see chapter
5.5)
Fig. 8 Troubleshooting the RolMotion M-868
8
Servicing
The RolMotion M-868 is maintenance-free.
9
Service/manufacturer's address
If malfunctions occur or the device is damaged despite
correct handling, contact your contractor.
elero
GmbH
Drive technology
Maybachstr. 30
73278 Schlierbach,
Germany
Deutschland / Germany
Tel:
+49 7021 9539-0
Fax:
+49 7021 9539-212
www.elero.com
Please visit our website if you require a contact partner
outside Germany.
10 Repairs
Please contact your specialist if you have any questions.
Please always provide the following information:
©
elero
GmbH
EN | 9
Troubleshooting | Disassembly and disposal
• Item number and designation on the type plate
• Type of fault
• Accompanying conditions
• Your own theories regarding the cause of the problem
11 Disassembly and disposal
After unpacking, dispose of the packaging in accordance
with the valid regulations.
Dispose of the product in accordance with the relevant
regulations when you no longer need it. Disposal is partially
subject to applicable legal regulations. Bring the product to
be disposed of to authorised collection points only.
Environmental information
No superfluous packaging materials have been used.
The packaging can be easily separated into three material
types: cardboard (box), polystyrene (padding) and
polyethylene (bag, protective foam).
The device is made of materials that can be reused if
dismantled by a specialist company. Please note the local
regulations on disposal of packaging materials and old
appliances.
On disassembly, additional dangers must be reckoned with,
which do not occur during operation.
Before disassembling the drive, the system is to be
mechanically secured. The drive must not be forcibly
disconnected from the system.
WARNING
Risk of injury due to electric current.
Risk of electric shock.
►
Separate power supply cables physically and discharge
any energy accumulators still charged. After switching off
the device, wait at least 5 minutes so that the motor can
cool down and the voltage can be discharged from the
capacitors.
►
During disassembly work above head height, use
suitable, inspected and structurally stable climbing aids.
►
Work on the electrics may only be performed by
personnel described in the section „Safety notes on
electrical installation“.
Removal for scrap
The international, national and regional laws and
regulations prevailing at the time of scrapping the product
must be observed.
Ensure that materials and components are recycled,
dismantled and separated properly in addition to observing
the environmental and health hazards relating to recycling
and disposal.
CAUTION
Environmental damage in case of incorrect disposal
►
Electrical scrap and electronic components must be
handled as special waste and may only be disposed of by
approved specialist companies.
►
Groups of materials such as various types of plastics and
metals must be separated before recycling/disposal.
Disposal of electrical and electronic components
The disposal and recycling of electrical and electronic
components must be carried out in accordance with the
relevant laws and national regulations.
