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Appendix C
I N S T A L L A T I O N M A N U A L |
C
FAULTS AND ERROR CODES IN THE REMOTE
Consult this appendix, when error messages occur in the application for
smartphone and tablet.
C�A
F41 ERROR
This message will appear if there is no or bad Wi-Fi reception, this can be
between app and router or Wi-Fi box and router
By closing the App and opening it again, this is solved in most cases.
Cause
The cause may be that the ProControl module is blocked or is too far
away from the router. See:
router information
.
Possible solution
•
Only place an external router for the ProControl module
•
Strengthen existing Wi-Fi signal
•
Resetting the router.
C�B
ROUTER INFORMATION
C�B�A
MINIMUM REQUIREMENT
•
Compatible with IEEE 802.11n / g / b
•
WPA2 encryption
•
Radio frequency 2.4 GHz band
•
Wireless automatic channel: Automated search for WLAN radio
channel that is free from interference.
•
Support for the User Datagram Protocol (UDP)
C�B�B
WI-FI ROUTER
It is important to think carefully about the location of a router. This
device spreads the wifi signal in and around your home. Therefore,
preferably choose a central position. You prevent long distances from
occurring. Many people put the router in the meter cupboard, because
that is where the internet comes in at many households. A bad choice!
For a powerful WiFi signal, the router needs as much space as possible.
Therefore, do not place the device near a wall or on the ground. Some
routers have multiple antennas that you can target. Try to spread these
antennas so that you increase the range.
C�B�C
JAMMERS
Many devices also emit radio waves just like your router. These include
microwave ovens, wireless doorbells, baby monitors, Bluetooth adapters,
wireless music systems, DECT telephones and security cameras. These
devices can disrupt your wireless network (interference), so the Wi-Fi
connection is not optimal. Try to keep jammers as far away as possible
from the router. Neighboring wireless networks also play a role in the
Wi-Fi area.
C�B�D
FREQUENCY
By default, most routers use the 2.4 GHz band to broadcast the Wi-Fi
signal. The disadvantage is that this frequency band is very busy, so
that there is quickly interference. There are a lot of competing users and
jammers using the same radio waves.
Since most “older” laptops, smartphones, tablets and other devices can
not connect via the 5GHz band, the ProControl module is not suitable
for 5GHz band.
Figure C.A |
Error F41 screen of the ProControl App
