RW60 User Manual
22
6 TROUBLESHOOTING
Your printer is very reliable, but occasionally problems may occur. This chapter provides information
on some common problems you may encounter and how to solve them. If you encounter problems
that you can not resolve, contact with your dealer for assistance.
6.1 Printer Not Working
Problem Description
Probable Reason
Solution
LED light is off, printer is not
working
Printer has no power
Connect printer to power supply
Printer is not on
Turn on the printer
Circuit board is
broken
Contact with the dealer
6.2 LED Indicator and Beeper
Problem Description
Probable Reason
Solution
Purple LED is always on
Paper near end
The roll paper is near end, the
printer can work normally
Red LED flashes and beeper alarms
Paper end
Load the roll paper
Thermal print head is
overheated
Turn the printer off and resume
when it cools
Overvoltage
Print with specified voltage
Cutter jam
Restart the printer
Printer over is open
Close the printer cover
Содержание RW60
Страница 1: ...RW60 User Manual ...
Страница 2: ...RW60 User Manual REVISION RECORDS REV DATE DESCRIPTION 1 0 2020 09 24 ...
Страница 10: ...RW60 User Manual 6 2 2 Appearance and Components Front Rear Inside ...
Страница 24: ...RW60 User Manual 20 5 4 Serial Interface Figure 5 4 PIN SIGNAL NAME 1 2 TXD 3 RXD 4 5 GND 6 RTS 7 CTS 8 RTS 9 ...
Страница 32: ...RW60 User Manual 28 4 Click Next 5 Select start menu folder Click Next ...
Страница 33: ...RW60 User Manual 29 6 Click Install 7 Click Finish Utility is installed successfully ...
Страница 35: ...RW60 User Manual 31 2 Choose the appropriate printer type and port Then click OK Take RW60for example ...
Страница 48: ...RW60 User Manual 44 2 Click Send by Hex input the content Convert text to HEX or send ESC command ...
Страница 49: ...RW60 User Manual 45 8 2 2 3 Manage Images ...
Страница 51: ...RW60 User Manual 47 Note Total memory 256K each bitmap should be below 40K C Users 1993 Desktop 01 bmp ...
Страница 56: ...RW60 User Manual 52 Function Setting ...
Страница 66: ...RW60 User Manual 62 USB Port Setting Click Virtual serial port setting and restart the printer ...
Страница 70: ...RW60 User Manual 66 8 3 Firmware Update 1 Click FW Update ...
Страница 78: ...RW60 User Manual 74 Cut Paper ...
Страница 79: ...RW60 User Manual 75 Feed Paper ...
Страница 80: ...RW60 User Manual 76 Cash Drawer ...
Страница 81: ...RW60 User Manual 77 Custom Command Logo Note this setting needs to be set in utility here are the steps ...
Страница 82: ...RW60 User Manual 78 Open the utility and click Manage Images ...
Страница 83: ...RW60 User Manual 79 Click Download Click Add to add a logo BMP format is recommended ...
Страница 85: ...RW60 User Manual 81 Select Printer properties in Devices and Printers then click Preference ...
Страница 86: ...RW60 User Manual 82 Click the Advanced then click Logo ...
Страница 88: ...RW60 User Manual 84 Then click OK ...
Страница 89: ...RW60 User Manual 85 Click Print Test Page to view the printing effect ...
Страница 90: ...RW60 User Manual 86 Buzzer Code Page ...
Страница 91: ...RW60 User Manual 87 3 Click Watermark Set watermark to print ...
Страница 92: ...RW60 User Manual 88 4 Click Halftone to set the halftone ...
Страница 94: ...RW60 User Manual 90 ...
Страница 96: ...RW60 User Manual 92 Add Barcode firstly ...
Страница 97: ...RW60 User Manual 93 Set the Font Name and the Barcode Options ...
Страница 98: ...RW60 User Manual 94 Click Printer Setting Choose Display Language for Properties ...
Страница 100: ...RW60 User Manual 96 1 ...
Страница 101: ...RW60 User Manual 97 2 ...
Страница 102: ...RW60 User Manual 98 3 ...
Страница 103: ...RW60 User Manual 99 ...
Страница 105: ...RW60 User Manual 101 Set the Printing preferences ...
Страница 106: ...RW60 User Manual 102 Click the Printer Setting Choose the Display Language for Properties ...
Страница 107: ...RW60 User Manual 103 Turn on the Font Substitution ...
Страница 108: ...RW60 User Manual 104 Select the System Font for example Arial 1 ...
Страница 109: ...RW60 User Manual 105 Select the font that you want to replace 2 ...
Страница 110: ...RW60 User Manual 106 Click Set 3 ...
Страница 111: ...RW60 User Manual 107 ...
Страница 113: ...RW60 User Manual 109 3 Click Port to choose another port or add port ...
Страница 114: ...RW60 User Manual 110 4 Click Advanced to set the available time for printing ...
Страница 116: ...RW60 User Manual 112 3 Choose RW60 click Next Then it is complete to uninstall ...