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15
WARRANTY
ELEMENT LCD TV LIMITED WARRANTY TO ORIGINAL CONSUMER
LCD TV– 42 inches and above Screen Size Models (the “Product”)
This Product (including any accessories included in the original packaging) as supplied and distributed in new condition, is warranted by Element TV Company, LP ("Element") to the original
purchaser against defects in material and workmanship (“Warranty”) as follows:
1.WARRANTY SERVICE (Parts, Labor and/or Replacement): For a period of one (1) year from the date of the original customer purchase ("the Warranty Period"), if this Product or any of its parts
are determined by Element or an Element authorized customer service provider to be defective in material or workmanship, Element will, at its sole discretion and option: (i) supply, at no charge
to the original customer, new or rebuilt replacement parts in exchange for defective parts, (ii) repair the Product and pay the labor charges of such Element authorized service provider for same,
at no charge to the original customer, (iii) replace the Product with a new or refurbished product of similar or better quality, at no charge to the original customer, or (iv) refund the original
purchase price of the Product (excluding tax) to the original customer. After the Warranty Period, the customer must pay for all parts, labor and replacement costs associated with the Product,
regardless of any defects in the Product.
A. IN-HOME SERVICE: During the Warranty Period, this Warranty includes “in-home” service (subject to availability), which includes an Element authorized service provider repairing
the Product in the original customer’s home, or taking the Product for repairs at an Element authorized service provider and returning the Product to the original consumer’s home.
“In-home” service is NOT available in all areas. In order for a customer to receive “in-home” service, the Product must be accessible to the Element authorized service provider. If
“in-home” service is unavailable, or the repair cannot be completed through "in-home" service, Element may require that the customer transport the Product to an Element authorized
service center, for which the customer may be responsible for any transportation charges incurred to deliver the Product or part(s) to an Element authorized service provider for
diagnosis, repair or replacement. The customer shall not return the Product to Element without Element’s prior written consent. Element recommends that the customer insure the
Product for its full replacement cost when shipping.
B. TIMING AND PROCEDURE: Before Warranty service can commence, the original customer purchaser must contact Element for problem determination and service procedures. Proof
of purchase in the form of a bill of sale or receipted invoice, evidencing that the Product is within the Warranty Period, MUST be presented to an Element authorized customer service
provider in order to obtain the requested service. Please call the Toll Free Customer Service Line at (888) 842-3577 to obtain Warranty Service and Troubleshooting information.
Please have your model and serial number available, along with your date of purchase of the Product. You can also visit us online at: www.elementelectronics.com.
2. EXCLUSIONS AND LIMITATIONS TO WARRANTY SERVICE
This Warranty covers manufacturing defects in materials and workmanship encountered in the normal, non-commercial use of the Product, and does not cover (a) damage or failure caused by
or attributable to Product abuse or misuse, failure to follow instructions, improper installation or maintenance, alteration, accident, or excess voltage or current; (b) improper or incorrectly
performed repairs by non-authorized service facilities; (c) onsite customer instruction or adjustments; (d) transportation, shipping, delivery, insurance, installation or set-up costs; (e) costs of
product removal, transportation or reinstallation costs; (f) ordinary wear and tear, cosmetic damage or damage due to acts of nature, including but not limited to water, floods, wind, tornado,
earthquake or fire, or due to damage caused by automobile accidents or extraordinary impact events, such as dropping or crushing; (g) commercial use of the Product; (h) modification of the
Product or to any part of the Product. In addition, this Warranty does not cover images “burnt” into the screen.
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