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Contacting Technical Suppor t
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You may obtain the BIOS and EC versions from the Setup screen,
which can be entered as follows:
1.
Turn on the Scribbler.
2.
When the logo appears on-screen, press [Esc].
3.
Go to "Enter Setup," and you will find the BIOS and EC versions.
Contacting the Manufacturer
Before contacting the manufacturer's technical support, please carry out the preliminary
examination described below.
Disconnect all of the external accessories.
Check to see whether all of the power cords are correctly plugged into the power supply
and the computer.
Check the power indicator to see whether the machine is on.
If a malfunction has occurred with the USB CD-ROM, scanner, printer or any other
accessory, please contact the manufacturer of that product.
If there is a software problem, please contact the software supplier.
When carrying out any kind of BIOS update, please load default BIOS values first.
Calling for Assistance
If your computer's technical problem persists even after you have carried out the above
examination, please contact the manufacturer's technical support as quickly as possible.
Before calling for assistance, prepare the following three pieces of information:
Product model and serial number (This information is on the label on the back of the
computer.)
BIOS version (See below.)
EC version (See below.)
Product Model Number
Product Serial Number
Содержание SC2000 SERIES
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