8.1 What to do if...
Problem
Possible cause
Solution
The appliance does not
operate.
The appliance is switched
off.
Switch on the appliance.
The mains plug is not con‐
nected to the mains socket
correctly.
Connect the mains plug to
the mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electri‐
cal appliance to the mains
socket. Contact a qualified
electrician.
The appliance is noisy.
The appliance is not sup‐
ported properly.
Check if the appliance
stands stable.
Acoustic or visual alarm is
on.
The cabinet has been re‐
cently switched on.
Refer to "Door Open
Alarm" or "High Tempera‐
ture Alarm".
The temperature in the ap‐
pliance is too high.
Refer to "Door Open
Alarm" or "High Tempera‐
ture Alarm".
The door is left open.
Close the door.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Control Panel"
chapter.
Many food products were
put in at the same time.
Wait a few hours and then
check the temperature
again.
The room temperature is
too high.
Refer to "Installation" chap‐
ter.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature be‐
fore storing.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The FastFreeze function is
switched on.
Refer to "FastFreeze func‐
tion" section.
The FastCool function is
switched on.
Refer to "FastCool func‐
tion" section.
The compressor does not
start immediately after
pressing the "FastFreeze"
or "FastCool", or after
changing the temperature.
The compressor starts af‐
ter a period of time.
This is normal, no error
has occurred.
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