13. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
13.1 What to do if...
Problem
Possible cause
Remedy
You cannot activate or op‐
erate the oven.
The oven is not connected
to an electrical supply or it
is connected incorrectly.
Check if the oven is cor‐
rectly connected to the
electrical supply (refer to
the connection diagram if
available).
The oven does not heat
up.
The oven is turned off.
Turn on the oven.
The oven does not heat
up.
The clock is not set.
Set the clock.
The oven does not heat
up.
The necessary settings are
not set.
Make sure that the settings
are correct.
The oven does not heat
up.
The automatic switch-off is
on.
Refer to "Automatic switch-
off".
The oven does not heat
up.
The Child Lock is on.
Refer to "Using the Child
Lock".
The oven does not heat
up.
The door is not closed cor‐
rectly.
Fully close the door.
The oven does not heat
up.
The fuse is blown.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
The lamp does not oper‐
ate.
The lamp is defective.
Replace the lamp.
There is water inside the
oven.
There is too much water in
the tank.
Turn off the oven and wipe
the water with a cloth or
sponge.
The steam cooking does
not work.
There is no water in the
tank.
Fill the water tank.
The steam cooking does
not work.
Lime obstructs the hole.
Check the steam inlet
opening. Remove the lime.
It takes more than three
minutes to empty the water
tank or the water leaks
from the steam inlet open‐
ing.
There are lime deposits in
the oven.
Clean the water tank. Re‐
fer to "Cleaning the water
tank".
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