19
Solutions to Common Problems
FOOD NOT HEATING EVENLY
•
Improper cookware. Select flat-bottomed cookware of a proper size to fit element.
•
Incorrect control setting. Raise or lower setting until proper amount of heat is
obtained.
SCRATCHES OR ABRASIONS ON CERAMIC GLASS
COOKTOP SURFACE
•
Coarse particles (such as salt or sand) are between cooktop and utensil. Be sure
cooktop surface and bottom of utensils are clean before use. Small scratches do not
affect cooking and will become less visible with use.
•
Cleaning materials not recommended for glass ceramic cooktop have been used. See
Ceramic-Glass Cooktop
section in this Owner's Guide.
•
Cookware with rough bottom has been used. Use flat-bottomed, smooth utensils. See
Selecting
Surface Cooking Utensils
in this Owner's Guide.
BROWN STREAKS AND SPECKS ON CERAMIC GLASS
COOKTOP SURFACE
• Boilovers have cooked onto surface. Use razor blade scraper to remove soil. See
instructions under
General Care & Cleaning.
• Cleaning materials not recommended for ceramic-glass cooktop have been used. Use
recommended cleaners and cleaning method. See
Ceramic-Glass Cooktop
section in
this Owner's Guide.
AREAS OF DISCOLORATION ON CERAMIC GLASS
COOKTOP SURFACE
•
Mineral deposits from water and food. Wet surface with water and sprinkle on a
cooktop cleaning creme. Scrub with a clean damp paper towel until the stain
disappears. Wipe remaining paste away, then apply a small amount of cooktop
cleaning creme and polish with a clean paper towel. Use cookware with clean, dry
bottoms. See
Ceramic-Glass Cooktop
section in this Owner's Guide.
