Problem
Possible cause
Remedy
You do not set the heat
setting for 10 seconds.
Activate the hob again and
set the heat setting in less
than 10 seconds.
You touched 2 or more
sensor fields at the same
time.
Touch only one sensor field.
Pause operates.
Refer to "Additional func‐
tions".
There is water or fat stains
on the control panel.
Clean the control panel.
You cannot select the
maximum heat setting
for one of the cooking
zones.
The other zones consume
the maximum available
power.
Your hob works properly.
Reduce the heat setting of
the other cooking zones con‐
nected to the same phase.
Refer to "Power manage‐
ment".
An acoustic signal
sounds and the hob de‐
activates.
An acoustic signal
sounds when the hob is
deactivated.
You put something on one
or more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates.
You put something on the
control panel.
Remove the object from the
control panel.
Residual heat indicator
does not come on.
The zone is not hot be‐
cause it operated only for a
short time or the sensor is
damaged.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
Hob²Hood does not
work.
You covered the control
panel.
Remove the object from the
control panel.
You use a very tall pot
which blocks the signal.
Use a smaller pot, change
the cooking zone or operate
the hood manually.
The sensor fields be‐
come hot.
The cookware is too large
or you put it too near to the
controls.
Put large cookware on the
rear zones, if possible.
There is no sound when
you touch the panel sen‐
sor fields.
The sounds are deactiva‐
ted.
Activate the sounds. Refer to
"Additional functions".
comes on.
Child Safety Device or
Lock operates.
Refer to "Additional func‐
tions".
The control bar blinks.
There is no cookware on
the zone or the zone is not
fully covered.
Put cookware on the zone so
that it fully covers the cook‐
ing zone.
ENGLISH
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