36
www.electrolux.com
Malfunction
Possible cause
Solution
The “Time Dry” or the “Dryness
Level” degree has not been
selected.
Select the drying time or
the dryness level degree.
The water tap is not turned on.
(Error code: )
Open the water tap.
The drain filter is clogged.
(Error code: )
Clean the drain filter.
The machine is overloaded.
Reduce the laundry load in
the drum.
The selected drying program,
time or dryness level was not
suitable for the laundry.
Select the suitable drying
program, time or dryness
level for the laundry.
Machine
does not dry
or does not
dry properly:
Machine is optimizing the drying
cycle according to the laundry type
and load size. It will vary for each
kind of fabric as the water
absorption is different.
This is a normal behavior
of the machine and not a
cause for concern as it
does not compromise its
performance.
Display time
is frozen at
the end of
drying cycle
for more than
30 minutes:
If you are unable to identify or solve the
problem, contact our service centre.
Before calling service centre, make a
note of the model, serial number and
purchase date of your machine: the
Service Centre will require this
information.
NOTE
In case of power failure or appliance
failure, the appliance door remains
locked. The wash program continues
when power is restored. If the door
remains locked in case of failure, it is
possible to open it using the emergency
unlock feature.
Before opening the door:
12.2 Emergency Door Opening
Make sure that the water temperature
and the laundry are not hot. Wait until
they cool down if necessary.
WARNING!
Make sure that the drum is not
rotating. Wait until the drum stops
rotating if necessary.
Make sure that the water level inside
the drum is not too high. If necessary,
perform an Emergency Drain
(see page 32).
To open the door proceed as follows:
1. Press the On/Off button to switch the
appliance off.
2. Disconnect the mains plug from the
mains socket.
3. Open the filter cover.
4. Using a suitable tool to pulling the
emergency unlock strap (red strap)
downward twice (you will hear “click”
sound) and hold it, at the same time
pull the door handle to open the door.
If the door cannot open while holding
the strap, try to release it then open
the door.
5. Take out the laundry.
6. Close the filter flap.
