Problem and alarm code Possible cause and solution
The appliance door is diffi‐
cult to close.
• The appliance is not levelled. Loosen or tighten the
adjustable feet (if applicable).
• Parts of the tableware are protruding from the bas‐
kets.
Rattling/knocking sounds
from inside the appliance.
• The tableware is not properly arranged in the bas‐
kets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the cir‐
cuit-beaker.
• The amperage is insufficient to supply simultaneous‐
ly all the appliances in use. Check the socket amper‐
age and the capacity of the meter or turn off one of
the appliances in use.
• Internal electrical fault of the appliance. Contact an
Authorised Service Centre.
Refer to "Before first use",
"Daily use", or "Hints and
tips" for other possible
causes.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
12.1 The washing and drying results are not satisfactory
Problem
Possible cause and solution
Poor washing results.
• Refer to "Daily use", "Hints and tips" and basket
loading leaflet.
• Use more intensive washing programmes.
• If you use multi-tablets, always switch on the option
Multitab.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
Poor drying results.
• Tableware has been left for too long inside a
closed appliance.
• There is no rinse aid or the dosage of rinse aid is
not enough. Set the rinse aid dispenser to a higher
level.
• Plastic items may need to be towel dried.
• We recommend to always use rinse aid, even in
combination with multi-tablets.
There are whitish streaks or
bluish layers on glasses and
dishes.
• The release quantity of rinse aid is too much. Ad‐
just the rinse aid level to a lower level.
• The quantity of detergent is too much.
ENGLISH
19
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