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The remote control does not
work.
Is there any magnetic or electrical interference
near the unit? If yes, remove and reinsert the
batteries.
Is the remote control within its transmitting and
receiving range without any obstructions? If
necessary, replace the batteries.
Is the remote control damaged?
Water leakage in indoor unit.
The room humidity is high.
Condensing water overkows.
The drain hose is loose.
Water leakage in outdoor unit.
In COOL mode, water condensate is generated
around the pipes and connection joints.
In HEAT mode, the water on the heat
exchanger drips out.
In defrost mode, the thaw water kows out.
Noise from indoor unit.
The noise emitted when the fan or compressor
relay is switched on or off.
If the defrost mode is started or stopped, you
will hear the sound of refrigerant kowing in the
reverse direction.
The indoor unit cannot blow air.
In HEAT mode, when the temperature of the
indoor heat exchanger is low, the airkow is
stopped within 2 minutes in order to prevent
cold air.
In HEAT mode, when the outdoor temperature
is low or the outdoor humidity is high, frost will
be formed on the outdoor heat exchanger. The
unit will defrost automatically and the indoor
unit will stop blowing air for 3-12 minutes.
In DRY mode, the indoor fan will stop
blowing air for 3-12 minutes in order to avoid
condensing water being vapourised again.
In defrost mode, water or vapour may be
emitted.
Moisture on air outlet.
If the unit operates at high humidity for a long
time, moisture will be generated on the grill of
the air outlet.
There is harsh sound during
operation.
Immediately stop operation, disconnect the
unit from the power supply and contact an
authorised service centre.
Strong odours are emitted during
operation.
Immediately stop operation, disconnect the
unit from the power supply and contact an
authorised service centre.
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