Problem
Possible cause
Solution
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed
correctly.
Refer to "Closing the door".
The FastFreeze function is
switched on.
Refer to "FastFreeze func-
tion".
The compressor does not
start immediately after
pressing the FastFreeze, or
after changing the tempera-
ture.
This is normal, no error
has occurred.
The compressor starts after a
period of time.
Water flows inside the re-
frigerator.
The water outlet is clog-
ged.
Clean the water outlet.
Food products prevent
that water flows into the
water collector.
Make sure that food products
do not touch the rear plate.
Water flows on the floor.
The melting water outlet is
not connected to the
evaporative tray above the
compressor.
Attach the melting water out-
let to the evaporative tray.
Temperature cannot be set. The FastFreeze or Shop-
pingMode function is
switched on.
Switch off FastFreeze or
ShoppingMode manually, or
wait until the function resets
automatically to set the tem-
perature. Refer to "FastFreeze
or ShoppingMode function".
Door is misaligned or inter-
feres with ventilation grill.
The appliance is not level-
led.
Refer to "Levelling".
The temperature in the ap-
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower tempera-
ture.
The door is not closed
correctly.
Refer to "Closing the door".
The food products' tem-
perature is too high.
Let the food products tem-
perature decrease to room
temperature before storage.
Many food products are
stored at the same time.
Store less food products at
the same time.
The door has been
opened often.
Open the door only if neces-
sary.
The FastFreeze function is
switched on.
Refer to "FastFreeze func-
tion".
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