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6.1 What to do if...
Problem
Possible cause
Solution
The appliance is noisy.
The appliance is not sup‐
ported properly.
Check if the appliance
stands stable.
Audible or visual alarm is
on.
The cabinet has been re‐
cently switched on or the
temperature is still too
high.
Refer to "Door Open
Alarm"or "High Temperature
Alarm".
The temperature in the
appliance is too high.
Refer to "Door Open
Alarm"or "High Temperature
Alarm".
A square symbol is shown
instead of numbers on the
Temperature Display.
Temperature sensor prob‐
lem.
Contact the nearest Author‐
ised Service Centre (the
cooling system will continue
to keep food products cold,
but temperature adjustment
will not be possible).
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp does not work.
The lamp is defective.
Contact the nearest Author‐
ised Service Centre.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation" chapter.
Many food products were
put in at the same time.
Wait some hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The FastFreeze function
is switched on.
Refer to "FastFreeze func‐
tion".
The ShoppingMode func‐
tion is switched on.
Refer to "ShoppingMode
function".
The compressor does not
start immediately after
pressing the FastFreeze,
or after changing the tem‐
perature.
This is normal, no error
has occurred.
The compressor starts after
a period of time.
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