13
TROUBLESHOOTING
WARNING!
Refer to the safety chapters.
Problem
Possible cause
Remedy
The appliance does not
operate.
The appliance is deactivated.
Activate the appliance.
The appliance is not plugged in.
Plug in the appliance.
The fuse in the fuse box is blown.
Check the fuse. If the fuse blows more than
one time, contact a qualified electrician.
The door is not closed properly.
Make sure that nothing blocks the door.
The lamp does not operate.
The lamp is defective.
The lamp must be replaced. Contact the
customer service center.
There is sparking in the
cavity.
Metal dish or dish with metal trim is
used.
Remove the dish from the appliance.
There are metal skewers or aluminum
touches the interior walls.
Make sure that the skewers and foil does not
foil that touch the interior walls.
The turntable set makes
scratching or grinding noise
or does not rotate smoothly.
There is an object or dirt below the
glass cooking tray.
Clean the area below the glass cooking
tray including rollers. Check turntable roller
assembly and glass are installed correctly.
Oven is in operation, but food
is not heat up.
There is a malfunction.
Check ventilation of the unit is not obstructed.
If this situation repeats with correct
installation call the customer service center.
Microwave runs cooking cycle
but food does not heat up.
Internal self-resetting thermostat has
activated. The microwave is fitted
with a thermostat to protect internal
components from overheating.
Once the thermostat’s temperature has
reduced the unit should function normally.
Wait 5 minutes then try the appliance again.
Steam accumulating on
microwave oven door or
leaking from vents.
Cooking foods with a high moisture
content will always produce steam.
This is a normal part of the cooking process.
Smoke detected during
cooking process.
Fat accumulated on cavity grill
element.
Ensure inside of unit is cleaned regularly.
According to Waste of Electrical and Electronic Equipment
(WEEE) directive, WEEE should be separately collected and treated. If at any time in
future, you need to dispose of this product please do NOT dispose of this product with
household waste. Please send this product to WEEE collecting points where available.
If you cannot find a solution to the problem yourself,
contact your dealer or the customer service center.
The necessary data for the customer service center is on
the rating plate on the appliance.
We recommend that you write the data here:
Model (M)
.................................................................
Product number (PNC)
.................................................................
Serial number (S.N.)
.................................................................
