Problem
Possible cause
Solution
The compressor operates
continually.
Temperature is set incor-
rectly.
Refer to "Operation" chap-
ter.
Many food products to be
frozen were put in at the
same time.
Wait some hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed cor-
rectly.
Refer to "Closing the door".
There is too much frost and
ice.
The door is not closed cor-
rectly or the gasket is de-
formed/dirty.
Refer to "Closing the door".
The water drainage plug is
not correctly positioned.
Position the water drainage
plug in the correct way.
Food products are not
wrapped properly.
Wrap the food products
better.
Temperature is set incor-
rectly.
Refer to "Operation" chap-
ter.
Water flows into the refrig-
erator.
The water outlet is clogged. Clean the water outlet.
Food products prevent that
water flows into the water
collector.
Make sure that food prod-
ucts do not touch the rear
plate.
The temperature in the ap-
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower tempera-
ture.
The door is not closed cor-
rectly.
Refer to "Closing the door".
The food products' temper-
ature is too high.
Let the food products tem-
perature decrease to room
temperature before storage.
Many food products are
stored at the same time.
Store less food products at
the same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
The door has been opened
often.
Open the door only if nec-
essary.
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