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Solutions to Common Problems

Concern Potential Cause

Common Solution

Dispenser (Ice & Water)

Dispenser

will not

dispense

ice.

• There is no ice in the bin to

be dispensed.

• The refrigerator doors are

not completely closed.

• Dispenser paddle has

been pressed too long and

the dispenser motor has

overheated.

• See the “Ice maker is not making any

ice” section above.

• Be sure the refrigerator doors are

completely closed.

• The motor overload protector will

reset in about three minutes and then

ice can be dispensed.

Ice

dispenser is

jammed.

• Ice has melted and

frozen around auger

due to infrequent use,

temperature fluctuations,

and/or power outages.

• Ice cubes are jammed

between ice maker and

back of ice container.

• Remove ice container, thaw, and

empty the contents. Clean container,

wipe dry, and replace in proper

position. When new ice is made,

dispenser should operate.

• Remove ice cubes that are jamming

the dispenser.

Dispenser

will not

dispense

water.

• Water filter not seated

properly.

• Water filter is clogged.

• Household water line valve

is not open.

• Remove and reinstall the water filter.

For PureAdvantage Ultra, be sure to

rotate it to the right until it stops and

the grip end is vertical.

• Replace filter cartridge. Be sure to

rotate it to the right until it stops and

the grip end is vertical.

• Open household water line valve.

See CONCERN column AUTOMATIC

ICE MAKER.

Water

not cold

enough.

• The water dispensing

system is not designed to

chill water.

• Add ice to cup or container before

dispensing water.

Water has

an odd

taste and/or

odor.

• Water has not been

dispensed for an extended

period of time.

• Unit not properly

connected to cold water

line.

• Draw and discard 10-12 glasses of

water to freshen the supply.

• Connect unit to cold water line that

supplies water to the kitchen faucet.

Содержание EI23BC37SS4

Страница 1: ...EZER REFRIGERATOR FR RÉFRIGÉRATEUR À PORTES FRANÇAISES CONGÉLATEUR EN BAS ES REFRIGERADOR CON CONGELA DOR INFERIOR DE PUERTA DOBLE A05947702 July 2017 USE AND CARE GUIDE GUIDE D UTILISATION ET D ENTRETIEN GUIA DE USO Y CUIDADO ...

Страница 2: ...port in the U S and Canada 1 877 4ELECTROLUX 1 877 435 3287 For online support and product information visit http www electroluxappliances com Doors Handles are secure and tight Door seals completely to cabinet on all sides Leveling Refrigerator is level side to side and slightly elevated in front to assist with door and drawer closing front should be higher than back Toe grille is properly attach...

Страница 3: ... material immediately after the refrigerator is unpacked Children should never play with these items Child Entrapment and Suffocation These problems are not limited to the past Whether junked abandoned or temporarily stored even for a few hours unattended refrigerators and freezers are dangerous Please take the precautions listed below Proper Disposal of Refrigerators Freezers We strongly encourag...

Страница 4: ...l straight out from the receptacle to prevent damaging the power cord To avoid electrical shock unplug the refrigerator before cleaning and before replacing a LED light Performance may be affected if the voltage varies by 10 or more Operating the refrigerator with insufficient power can damage the compressor Such damage is not covered under your warranty Do not plug the unit into an outlet control...

Страница 5: ...r model shown Model is shown without freezer drawer cover IMPORTANT Features not included with your refrigerator can be purchased at www electroluxappliances com or by calling 1 877 435 3287 Luxury Design Glass Shelves Wine Rack Inside PTD Removable Ice Bin Perfect TempTM Drawer PTD or Deli Drawer Freezer Baskets with organizers Toe Grille Tilt Can Bin Flipper Mullion Air Filter LED Light Flipper ...

Страница 6: ...1 inch 25 4 mm Door opening Your refrigerator should be positioned to allow easy access to a counter when removing food For best use of refrigerator drawers and freezer baskets the refrigerator should be in a position where both can be fully opened Top Hinge Cover Front Screw Top Hinge Cover Rear Screw Lower Hinge Screw Top Hinge Screw Components Provided Required Tools You will need the following...

Страница 7: ...e and gently pull forward 2 Make initial cabinet adjustments by using the front roller height adjusting screws Use a 3 8 inch socket wrench to turn the adjustment screws 1 per side To raise turn adjustment screw clockwise To lower turn adjustment screw counterclockwise 3 Ensure both doors are bind free with their seals touching the cabinet on all four sides and that cabinet is stable Raise Lower A...

Страница 8: ... Guide Thickness of a Coin Adjusting Flipper Mullion Height Installing Shelves select models Your refrigerator was shipped with the shelf hanger and glass shelves in a shipping pack Below are the instructions to install and remove the shelves in your desired locations 1 Place top hooks of the hanger into the desired slot and lower straight down until lower hooks rest on the ladder 2 Relock shelf b...

Страница 9: ... remove it from the ladder Reposition the Air Seal select models 1 Remove air seal by pushing seal straight back 2 Position the air seal towards the outside edge of the shelf to avoid the air tower when shelf is pushed back into place 3 Install seal by sliding the open channel end of the seal onto back edge of shelf until seal sits snug on back of shelf and flap sits at about a 10 degree angle fro...

Страница 10: ...rigerator includes glass shelves that are designed to catch and hold accidental spills You can easily adjust shelf positions in the fresh food compartments to suit your needs The shelves have mounting brackets that attach to slotted supports at the rear of each compartment To change the position of a shelf 1 Before adjusting a shelf remove all food 2 Lift the front edge up and pull the shelf out 3...

Страница 11: ... for removing the doors 1 Make sure the electrical power cord is unplugged from the wall outlet 2 Open the freezer drawer and remove the toe grille see Installation section 3 Remove any food from the door shelves and close the doors To remove the top hinge covers 1 Remove the two screws from each cover over the top door hinges 2 Lift inside edge of hinge cover and tilt back Rear Cover Screw Ground...

Страница 12: ...not fall and cause personal injury or damage to the doors or handles NOTE You will be pulling approximately five feet of water tube from the back of the refrigerator NOTE When reinserting the water tube and replacing the top hinge cover use care to be sure you do not kink the tube Press Press Approximately 5 feet Water Line Insert tube up to the marking line NOTE Upon replacement the tube needs to...

Страница 13: ...g Freezer Drawer Remove Hex Head Drawer Screw DO NOT Remove Other Screws DO NOT Loosen or Remove These 3 Hex Screws Replacing Freezer Drawer 1 Lower drawer back into place 2 Replace 4 hex head drawer screws and tighten 1 Remove 4 hex head drawer screws 2 Lift up drawer to remove ...

Страница 14: ...emove handles from protective packaging 2 Position fresh food handle end caps A over upper and lower pre installed shoulder bolts B that are fastened into door ensuring the holes for the set screws are facing towards the opposite door 3 While holding handle firmly against door fasten upper and lower Allen set screws C with supplied Allen wrench 4 Repeat steps 2 and 3 to install opposite handle Ens...

Страница 15: ...ng your new refrigerator Depending on your local state building codes Electrolux recommends for homes with existing valves its Smart Choice water line kit 5305513409 with a 6 ft 1 8 meters Stainless Steel Water Line and for homes without an existing valve Electrolux recommends its Smart Choice water line kit 5305510264 with a 20 ft 6 meters Copper Water Line with self tapping saddle valve Please r...

Страница 16: ...ing only to rear panel of refrigerator as shown 6 Coil excess water supply line copper tubing only about 2 turns behind refrigerator as shown and arrange coils so they do not vibrate or wear against any other surface 7 Turn ON water supply at shutoff valve and tighten any connections that leak 8 Reconnect refrigerator to electrical power source 9 To turn ice maker on lower wire signal arm freezer ...

Страница 17: ...17 Controls Dispenser Models Wave TouchTM IQ TouchTM ...

Страница 18: ...ounds Tones emitted by each keypress can be turned off based on user preference The sounds are muted when the indicator is lit Warning signals will stay active factory default Resets all refrigerator settings such as temp temp display and alarm tones to their factory default settings on off Press and hold for three seconds to turn off the cooling system to clean the refrigerator It also turns off ...

Страница 19: ...s High Temp In the event of a high temperature condition the temperature display will blink and display HI After 20 minutes the high temp alert will be displayed and the alarm off icon will illuminate until pressed acknowledging the alarm at which time the highest temperature reached will be displayed and the refrigerator will resume normal op eration All other modes are turned off until the alarm...

Страница 20: ...lluminate to show that it is still on Your refrigerator is equipped with a glass touch control panel It is only necessary to gently touch the glass There are three dispenser modes 1 Water 2 Ice Cubes 3 Crushed Ice The Sabbath Mode is a feature that disables portions of the refrigerator and its controls for both Wave TouchTM and IQ TouchTM in accordance with observance of the weekly Sabbath and rel...

Страница 21: ...from the wall outlet NOTE Refer to Automatic Ice Maker Freezer section for freezer ice maker controls dispenser light On Off control lock Press and hold for three seconds to activate and deactivate This restricts undesired changes to the refrigerators settings and prevents use of the ice and water dispenser vacation mode Conserves energy by increasing the time between automatic defrost This featur...

Страница 22: ...r change temp mode Touch to toggle display from Fahrenheit to Celsius mute sounds Tones emitted by each key press can be turned off based on user preference The sounds are muted when the red indicator is lit Warning signals will stay active default settings Resets all refrigerator settings such as temp temp display and tones to their factory default settings on off Press and hold for three seconds...

Страница 23: ...out of Sabbath mode the Perfect TempTM Drawer will have to be turned back on Alarms Door Ajar If the door has been left open for an extended period of time an alarm will sound and the door ajar indicator will display on the bottom display of the control panel The alarm is turned off by closing the door The mute sounds key will blink to prompt the reset of any active alarms Press this key to reset ...

Страница 24: ...d the Ice Off icon for three seconds to turn the ice maker ON or OFF If there is no indicator then the ice maker is ON 1 Begin filling the filter by pressing and holding a drinking glass against the water dispenser paddle 2 Keep the glass in this position until water comes out of the dispenser It may take about 1 minutes 3 Continue dispensing water for about three minutes to flush the system and p...

Страница 25: ...s stored too long may develop an odd flavor Empty the ice bin as explained below When dispensing cubed ice it is normal to have a small quantity of little pieces along with the whole cubes Removing Ice Bin Cleaning the ice maker Clean the ice maker and ice bin at regular intervals especially prior to vacation or moving 1 Turn off the ice maker 2 Remove the ice bin by pulling straight out 3 Empty a...

Страница 26: ...ger by turning it in 45 degree turns see below until the ice bin fits into place with the drive mechanism If the auger is not properly aligned when replacing the ice bin the refrigerator will not dispense ice The fresh food door also may not close properly causing warm air to leak into the fresh food compartment NOTE Dispenser models allow for an additional freezer ice maker to be installed Call 1...

Страница 27: ...wire signal arm to turn it ON Ice maker tips If your refrigerator is not connected to a water supply or the water supply is turned off turn off the ice maker by lifting wire signal arm The following sounds are normal when the ice maker is operating Motor running Ice dropping into ice bin Water valve opening or closing Running water Ice cubes stored too long may develop an odd flavor Empty the ice ...

Страница 28: ...y before replacing in the freezer 5 Replace the ice bin Turn the ice maker on Remove and empty the ice bin if An extended power failure one hour or longer causes ice cubes in the ice bin to melt and freeze together Remove the ice bin and shake to loosen the cubes or clean as explained above CAUTION NEVER use an ice pick or similar sharp instrument to break up the ice This could damage the ice bin ...

Страница 29: ...t term storage of bulk items This drawer includes sliding controls for adjusting the humidity inside Removing Crisper Drawer To remove the Crisper Drawer for cleaning 1 Pull the drawer out until it stops 2 Lift the front slightly and remove the drawer Crisper humidity control Crisper drawers include a sliding control for adjusting the humidity inside the crisper Leafy vegetables keep best when sto...

Страница 30: ...one of the crisper drawers 6 The three favorite selections provide flexibility to set and store personal temperature selections The temperature is adjusted up by pressing the or buttons The drawer will store the selected temperature setting until it is changed 7 The control buttons can be locked to prevent accidental changes by pressing the control lock button for three seconds Deactivate by press...

Страница 31: ... you to efficiently and securely store up to eight 12 ounce canned beverages Tilt Can Bin Freezer Features varies by model To Remove Upper Freezer Basket 1 Find the side where the basket frame is aligned to the clip opening The basket frame should be aligned to both front and rear clips on the same side either left or right side 2 If the basket frame is not aligned to the left or right side push t...

Страница 32: ...ull to Remove Push to Replace Removing Freezer Basket Instructions 1 Locate the basket clips in the rear corners of the basket and pull them out to remove 2 Open fresh food doors completely 3 Lift the basket up and remove Replacing Freezer Basket Instructions 1 Place freezer basket back inside the freezer drawer 2 Replace clips by sliding them back into the slots Location of basket clip One each s...

Страница 33: ... your return you can ensure your newly purchased Storing Food and Saving Energy food designated for the freezer will be preserved as quickly as possible Activating fast freeze also will help your freezer more efficiently maintain the selected temperature after placing new purchases with pre existing frozen foods Avoid adding too much warm food to the freezer at one time This overloads the freezer ...

Страница 34: ...on E Electronic control automatic defrost control These parts can produce a snapping or clicking sound when turning the cooling system on and off F Condenser fan You may hear air being forced through the condenser G Compressor Modern high efficiency compressors run much faster than older models The compressor may have a high pitched hum or pulsating sound H Water valve Makes a buzzing sound each t...

Страница 35: ...lons 473 liters for PureAdvantage UltraTM ice and water filter Rated service flow 65 gallons per minute Operating Temp Min 33 F Max 100 F Maximum Rated Pressure 100 pounds per square inch Recommended Minimum Operating Pressure 30 pounds per square inch To replace your PureAdvantage UltraTM water filter It is not necessary to turn the water supply off to change the filter Be ready to wipe up any sm...

Страница 36: ...dge part EAFCBF Air filter The air filter is located under the utility bin and or on the inside of the left door above the ice maker chute Replacing your PureAdvantageTM air filter To ensure optimal filtering of refrigerator odors you should change the air filter every six months the filter status light on the Touch Panel prompts you to replace the filter after six months 1 Open the air filter doo...

Страница 37: ...ent Keeping your refrigerator clean maintains its appearance and prevents odor build up Wipe up any spills immediately and clean the freezer and fresh food compartments at least twice a year Remove adhesive labels by hand Do not use razor blades or other sharp instruments which can scratch the appliance surface Do not remove the serial plate Removal of your serial plate voids your warranty Before ...

Страница 38: ...r and a dishcloth Rinse with clean water and a soft cloth Use a non abrasive stainless steel cleaner These cleaners can be purchased at most home improvement or major department stores Always follow manufacturer s instruction Do not use household cleaners containing ammonia or bleach NOTE Always clean wipe and dry with grain to prevent scratching Wash the rest of the cabinet with warm water and mi...

Страница 39: ... to go in the on or down position Turn on ice maker For the fresh food ice maker press ice maker on off once For the freezer ice maker lower the arm to turn the ice maker on or raise it and snap it in its upper position to turn the ice maker off Connect the unit to the household water supply and ensure the water valve is open Ensure that the supply line does not kink when the refrigerator is pushe...

Страница 40: ...to colder setting to improve performance of the ice maker freezer ice maker Allow 24 hours for temperature to stabilize Have someone turn up the cut off and cut on pressure on the water pump system well systems only It is normal for a reverse osmosis system to be below 20 psi during the regenerative phase Freezer ice maker will not stop making ice select models Ice maker wire signal arm is being h...

Страница 41: ...eplace in proper position When new ice is made dispenser should operate Remove ice cubes that are jamming the dispenser Dispenser will not dispense water Water filter not seated properly Water filter is clogged Household water line valve is not open Remove and reinstall the water filter For PureAdvantage Ultra be sure to rotate it to the right until it stops and the grip end is vertical Replace fi...

Страница 42: ... Refrigerator Compressor does not run Freezer control is set to OF Refrigerator is in defrost cycle Plug at electrical outlet is disconnected House fuse blown or tripped circuit breaker Power outage Set freezer control This is normal for a fully automatic defrost refrigerator The defrost cycle occurs periodically lasting about 30 minutes Ensure plug is tightly pushed into outlet Check replace fuse...

Страница 43: ...trol some models to lower setting Water collects in bottom of drawer Washed vegetables and fruit drain while in the drawer Dry items before putting them in the drawer Water collecting in bottom of drawer is normal Water Moisture Frost Outside Refrigerator Moisture collects on outside of refrigerator or between doors Weather is humid This is normal in humid weather When humidity is lower the moistu...

Страница 44: ...3 Damages to the finish of appliance or home incurred during transportation or installation including but not limited to floors cabinets walls etc 14 Damages caused by services performed by unauthorized service companies use of parts other than genuine Electrolux parts or parts obtained from persons other than authorized service companies or external causes such as abuse misuse inadequate power su...

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