Problem
Possible cause and solution
Odours inside the appliance. • Refer to "Internal cleaning".
• Start the Machine Care programme with a descaler
or a cleaning product designed for dishwashers.
Limescale deposits on the
tableware, on the tub and on
the inside of the door.
• The level of salt is low, check the refill indicator.
• The cap of the salt container is loose.
• Your tap water is hard. Refer to "The water soft‐
ener".
• Use salt and set regeneration of the water softener
even when multi-functional tablets are used. Refer
to "The water softener".
• Start the Machine Care programme with a descaler
designed for dishwashers.
• If limescale deposits persist, clean the appliance
with the suitable detergents.
• Try a different detergent.
• Contact the detergent manufacturer.
Dull, discoloured or chipped
tableware.
• Make sure that only dishwasher-safe items are
washed in the appliance.
• Load and unload the basket carefully. Refer to the
basket loading leaflet.
• Place delicate items in the upper basket.
• Activate the GlassCare option to ensure special
care for glassware and delicate items.
Refer to "Before first use",
"Daily use", or "Hints and
tips" for other possible
causes.
12.3 Problems with wireless connection
Problem
Possible cause and solution
Activating wireless connec‐
tion is not successful.
• Wrong wireless network ID or password. Cancel
the setup and start it again to enter the correct cre‐
dentials. Refer to "Wireless connection".
• There is a trouble with the wireless network signal.
Check your wireless network and router. Restart
the router.
• The wireless network signal is weak. Move router
closer to the dishwasher.
• The wireless signal is disrupted by a microwave
appliance placed near the dishwasher. Turn off the
microwave appliance.
• Contact your wireless service provider if there are
further problems with the wireless network.
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