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CNS
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ID
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TroUBlEShooTINg
PROBLEM
POSSIBLE CAUSE
SOLUTION
The soleplate is not heating
even though the iron is
turned on.
Connection problem.
Check the main power supply cable,
plug, and outlet.
The temperature selector is in “min”
position.
Select adequate temperature.
The iron does not produce
steam.
Not enough water in tank.
Fill the water tank (see “Getting started”,
no 2).
Steam selector is set in non-steam
position.
Set the steam selector to
or .
The selected temperature is lower
than that specified to use with
steam.
Increase the temperature to at least .
The spray function does not
work.
Not enough water in tank.
Fill the water tank (see “Getting started”,
no 2).
The steam jet and vertical
steam jet functions does not
work.
The steam jet function was used
very frequently within a short
period.
Put the iron in a horizontal position and
wait before using the steam jet function.
The iron is not hot enough.
Adjust the proper temperature to steam
ironing (up to
). Put the iron in vertical
position and wait until the temperature
indicator light turns min.
Brown streaks come out of
the soleplate while ironing
and stain the linen.
You have used hard water, which
has caused scale flakes to develop
in the water tank.
Use the self-clean function one or more
times.
You have used chemical descaling
agents.
Do not use any descaling agents.
Fabric fibres have accumulated in
the holes of the soleplate and are
burning.
Use the self-clean function one or more
times. Clean the soleplate with a damp
soft cloth.
The fabrics might not be properly
rinsed or the garments are new
and have not been washed before
ironing.
Please rinse the laundry properly again.
Water leakage
The soleplate is not hot enough.
Turn the Steam Selector to the desired
steam position after the iron is heated
up.
Too much water in the water tank.
Ensure that the water level does not
exceed the "max" line.
Water is left in the water tank after
previous use.
Ensure that the water tank is empty after
every use.
Impurities buildup in the steam
chamber.
Perform self-cleaning on the iron on a
regular basis to minimise the impurities
buildup.
