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Solutions to Common Problems

Before you call...

If you experience a concern with your refrigerator or notice a product behavior or condition that you do not
understand, you can usually avoid a call to your service representative by referring to this section for an answer.
Beginning with the following table, this information includes concerns, potential causes, and common solutions.

Automatic Ice Maker

Concern

Potential Cause

Common Solution

Ice maker is not making

any ice.

Ice maker setting is Off.

•

Water supply is not connected to refrigerator.

•

Household water line valve is not open.

•

Valve on cold water pipe is clogged or

•

restricted by foreign material. If valve is of

the self-piercing type, it may not have created

a sufficiently sized hole in tube for water to

pass through.

Water filter is not completely seated.

•

Turn on ice maker.

•

Connect water supply (see

•

Installation Instructions)

Turn on household water line valve.

•

Turn off household water line valve. Remove valve.

•

Ensure that valve is

not

a self-piercing valve. Clean

valve. Replace valve if necessary.

Push firmly until the water filter snaps into place (you

•

should hear two (2) clicks).

Ice maker is not making

enough ice.

Ice maker is producing less ice than you

•

expect.

Household water line valve is not completely

•

open.

Ice maker should produce approximately four (4)

•

pounds of ice every 24 hours.

Turn on household water line valve.

•

Ice has bad odor and

taste.

Ice not used frequently enough.

•

Discard stale ice.

•

Light Is Not On

Concern

Potential Cause

Common Solution

Light is not on.

Light bulb is burned out or LED light is

•

damaged.

No electric current is reaching refrigerator.

•

Control system has disabled lights because

•

one or both doors were left open too long.

See Replacing Light Bulbs or LED lights in Care and

•

Cleaning section.

See “Concern” section, “Refrigerator Operations”.

•

Close and reopen door(s) to enable lights.

•

Odors In Refrigerator

Concern

Potential Cause

Common Solution

Interior is dirty.

Odors

Interior needs to be cleaned.

•

Food with strong odors is stored in

•

refrigerator.

See Care & Cleaning Tips.

•

Cover food tightly. Air filter may need to be changed

•

more frequently if foods with strong odors are routinely

stored in refrigerator.

Opening/Closing Of Doors/Drawers

Concern

Potential Cause

Common Solution

Door(s) will not close.

Refrigerator is not level. It rocks on the floor

•

when moved slightly.

An object has fallen from the baskets

•

blocking the door from closing.

Ensure floor is level and solid, and can adequately

•

support the refrigerator. Contact a carpenter to correct a

sagging or sloping floor.

Check for ice or food items blocking drawer.

•

Drawers are difficult to

move.

Food is touching shelf on top of drawer.

•

Drawer is overloaded

•

Keep less food in drawer.

•

Remove or redistribute food.

•

Содержание E23BC68JPS

Страница 1: ...re Guide French Door Bottom Freezer Refrigerator Guia de Uso y Cuidado Refrigerador con congelador inferior de puerta doble Guide d utilisation et d entretien Réfrigérateur à portes françaises Congélateur en bas Electrolux ICON ...

Страница 2: ...ada 1 877 4ELECTROLUX 1 877 435 3287 For online support and product information visit http www electroluxicon com NOTE Registering your product with Electrolux enhances our ability to serve you You can register online at www electroluxicon com or by sending your Product Registration Card in the mail Doors Handles are secure and tight Door seals completely to cabinet on all sides Freezer drawer is ...

Страница 3: ...before using your new refrigerator DANGER DANGER indicates an imminently hazardous situation which if not avoided will result in death or serious injury Remove all staples from the carton to avoid injury Staples can also damage finishes if they come in contact with other appliances or furniture Child Safety Packing Materials Packing cartons covered with rugs bedspreads plastic sheets or stretch wr...

Страница 4: ...y pulling on the power cord Always grip the plug firmly and pull straight out from the receptacle to prevent damaging the power cord To avoid electrical shock unplug the refrigerator before cleaning and before replacing a light bulb or LED light Performance may be affected if the voltage varies by 10 or more Operating the refrigerator with insufficient power can damage the compressor Such damage i...

Страница 5: ...drawer Toe Grille Luxury DesignTM Shelves Covered Door Bin Luxury DesignTM Shelves Freezer Baskets Custom TempTM Drawer CTD select models or Cool ZoneTM Drawer with humidity slides Crisper Drawer Crisper Drawer Water Filter Adjustable Hinges select models Incandescent Light select models LED Light select models Tilt Out Bin Special Items Rack inside CTD select models LED Light LED Light Flipper Gu...

Страница 6: ...easy access to a counter when removing food For best use of refrigerator drawers and freezer baskets the refrigerator should be in a position where both can be fully opened Guidelines for final positioning of your refrigerator All four corners of the cabinet must rest firmly on the floor The cabinet should be level at the front and rear The sides should tilt inch 6 mm from front to back to ensure ...

Страница 7: ...is stable 3 After unit is leveled lower anti tip leg until it contacts the floor Raise Lower Anti tip Leg Door Door To level the cabinet using the front rollers select models 1 Slightly open freezer drawer Lift the toe grille and gently pull forward see illustration Leveling Freezer Drawer if nec essary 2 Check gasket seal around top bottom and sides of freezer drawer 3 If gasket is not sealed ope...

Страница 8: ...grees Bottom of Door A B Loosen Remove Screw 6 Ensure door stops in desired location before resuming normal use To level the doors using the adjustable lower hinge select models 1 Remove all food items from door bins on door being adjusted 2 Open doors to 90 degrees 3 Loosen or remove screw Adjusting Door Re tighten Screw NOTE View shown is looking up at the bottom of the refrigerator door Adjusta...

Страница 9: ... screw 4 Lift the door while adjusting the washer To raise the door rotate washer clockwise when viewed from the bottom To lower door rotate washer counter clockwise when viewed from the bottom 5 Re tighten the screw ensuring it is between the spokes of the set washer Screw will not be tight just insert until it is flush with the hinge Adjusting Flipper Mullion Height Screw Raising Lowering Door N...

Страница 10: ... top hinge Lift the door off of the bottom hinge and set it aside Lower Hinge Removal 3 Unscrew the three 3 lower hinge screws and hinge if necessary To reinstall the right door reverse the above steps Getting through narrow spaces If your refrigerator will not fit through an entrance area you can remove the doors Check first by measuring the entrance To prepare for removing the doors 1 Make sure ...

Страница 11: ...our 4 drawer screws 7 Recheck gasket seal 8 Install the toe grille by fitting into place 2 Reinstall four 4 drawer screws two 2 per side tighten down and close drawer C Pull Drawer Out From Both Sides Grab Drawer At Center Then Push Against Freezer Drawer A B Fully Extend Assembly Drawer Slides Pin Slot Cabinet Drawer Install Screws 2 Each Side 3 Check gasket seal around top bottom and sides of fr...

Страница 12: ...ice maker on lower wire signal arm side mounted or set the ice maker s On Off power switch to the I position rear mounted Figure 1 Figure 2 Copper water line from household water supply Include enough tubing in loop to allow moving refrigerator out for cleaning Ferrule Sleeve Copper water line Water Valve Valve Inlet Water Valve Bracket Steel Clamp Plastic Water Tubing to Ice Maker Fill Tube Brass...

Страница 13: ... the basic display Alarms IMPORTANT Pressing the system on off icon does not turn off power to your refrigerator You must unplug the power cord from the wall outlet Door Ajar If the door has been left open for an extended period of time an alarm will sound and the door ajar indicator will display on the bottom display of the control panel The alarm is turned off by closing the door The mute sounds...

Страница 14: ...sit the web at http www star k org IQ TouchTM Sabbath Mode NOTE During Sabbath Mode the ice maker is turned off by main control board NOTE While in Sabbath Mode neither the lights nor the control panel will work until Sabbath Mode is deactivated Refrigerator stays in Sabbath Mode after power failure recovery It must be deactivated with the buttons on the control panel Sabbath Mode and the Custom T...

Страница 15: ...the water supply is turned off turn off the ice maker by lifting wire signal arm Cleaning the ice maker Clean the ice maker and ice bin at regular intervals especially prior to vacation or moving 1 Turn off the ice maker 2 Remove the ice bin 3 Empty and carefully clean the ice bin with mild detergent Do not use harsh or abrasive cleaners Rinse with clean water 4 Allow the ice bin to dry completely...

Страница 16: ...ion Crispers Crisper drawers are designed for storing fruits vegetables and other fresh produce CAUTION To avoid injury from breakage handle tempered glass shelves carefully NOTE Features may vary according to model Opening Crisper Drawer Drawers Your refrigerator includes a variety of storage drawers These drawers are located in fixed positions at the bottom of the fresh food compartment Crisper ...

Страница 17: ...mixed items setting to store the thawed food Custom TempTM Drawer select models To operate 1 To turn on and off press the drawer s On Off button The numeric display will show a temperature between 28 F and 42 F when on and OFF when off 2 Press F C if you prefer to display Fahrenheit F or Celsius C 3 Press either the up or down scroll buttons to illuminate the desired item 4 Once an option is selec...

Страница 18: ...ge bins The doors to your fresh food compartment use a system of modular storage bins All of these bins are removable for easy cleaning Some of them have fixed positions while others can be adjusted to your needs Door bins are ideal for storing jars bottles cans and large drink containers They also enable quick selection of frequently used items Adjustable Door Bin To change the position of an adj...

Страница 19: ...drawer is not designed to be removed Removing Lower Basket To reinstall lower basket insert basket into retainer clips NOTE If basket is not resting on stabilizer bar retainer clips the drawer will not close properly Upper Basket Divider Lower Basket Divider Spill Guard Tray Dividers Removal Lift up on the front of the upper divider and pull out Lift up on the rear of the lower divider and pull ou...

Страница 20: ...ly purchased food designated for the freezer will be preserved as quickly as possible Activating fast freeze also will help your freezer more efficiently maintain the selected temperature after placing new purchases with pre existing frozen foods Storing Food and Saving Energy Avoid adding too much warm food to the freezer at one time This overloads the freezer slows the rate of freezing and can r...

Страница 21: ...nic control automatic defrost control These parts can produce a snapping or clicking sound when turning the cooling system on and off F Condenser fan You may hear air being forced through the condenser G Compressor Modern high efficiency compressors run much faster than older models The compressor may have a high pitched hum or pulsating sound H Water valve Makes a buzzing sound each time it opens...

Страница 22: ...um Operating Pressure 30 pounds per square inch Operating Temp Min 33 F Max 100 F Water filter The water filter is located at the lower left side of the fresh food compartment Replacing your PureAdvantageTM water filter In general you should change the water filter every six 6 months to ensure the highest possible water quality The Water Filter Status light on the Touch Panel prompts you to replac...

Страница 23: ...nto the housing 4 To close the air filter door push the top and bottom to lock the door closed 5 Press and hold the Air Filter Reset button on the control panel for three 3 seconds When the display changes from Replace to Good the status has been reset 6 The Air Filter Reset will turn itself off after a few seconds 4 Push firmly until the cartridge snaps into place you should hear two clicks When ...

Страница 24: ...nplug the electrical power cord from the wall outlet before cleaning IMPORTANT If you store or move your refrigerator in freezing temperatures be sure to completely drain the water supply system Failure to do so could result in water leaks when the refrigerator is put back into service Contact a service representative to perform this operation CAUTION Pull the refrigerator straight out to move it ...

Страница 25: ... cleaners Never use CHLORIDE or cleaners with bleach to clean stainless steel Clean stainless steel front and handles with non abrasive soapy water and a dishcloth Rinse with clean water and a soft cloth Use a non abrasive stainless steel cleaner These cleaners can be purchased at most home improvement or major department stores Always follow manufacturer s instruction Do not use household cleaner...

Страница 26: ...tor latch 4 Replace LED light and snap in place assuring the light is facing in toward the unit inside fresh food and freezer or facing outward on bottom of fresh food doors Ordering Replacement LED Lights Order new LEDs by calling 877 808 4195 online at www electroluxicon com or through the dealer where you bought the refrigerator Here is the product number to request when ordering LED Light Part...

Страница 27: ... Ice maker should produce approximately four 4 pounds of ice every 24 hours Turn on household water line valve Ice has bad odor and taste Ice not used frequently enough Discard stale ice Light Is Not On Concern Potential Cause Common Solution Light is not on Light bulb is burned out or LED light is damaged No electric current is reaching refrigerator Control system has disabled lights because one ...

Страница 28: ...l Keep food and containers from blocking door See Concern section Opening Closing of Doors Drawers Set freezer control to warmer setting until refrigerator temperature is satisfactory Allow 24 hours for temperature to stabilize Clean or change gasket Leaks in door seal will cause refrigerator to run longer in order to maintain desired temperatures It is normal for the compressor to run for long pe...

Страница 29: ...olution Moisture collects on inside of refrigerator walls Weather is hot and humid Door is slightly open Door is opened too often or too long Open containers The rate of frost buildup and internal sweating increases See Concern section Opening Closing of Doors Drawers Open door less often to allow internal temperature to stabilize Keep containers covered Water collects on bottom side of drawer cov...

Страница 30: ...f God 4 Products with original serial numbers that have been removed or altered and cannot be readily determined IF YOU NEED SERVICE Keep your bill of sale delivery slip or some other appropriate payment record The date on the bill establishes the warranty period should service be required If service is performed it is in your best interest to obtain and keep all receipts This written warranty giv...

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