12
TROUBLESHOOTING
You may try to solve the following simple problems by yourself.
If they cannot be solved, please contact the after-sales department.
Not operating
Check whether the appliance is connected to power or whether the
plug is in well inserted.
Check whether there is a power failure or partial circuits have tripped
Odours
Odorous foods should be tightly wrapped
Check whether there is any spoiled food
Clean the inside of the appliance
Long-time
operation of
the
compressor
Long operation of the refrigerator is normal in summer when the
ambient temperature is high
Do not overload the appliance. Airflow is required for efficient cooling.
Food shall be cool before being placed into the appliance
The doors are opened too frequently
Light fails to
get lit
Check whether the refrigerator is connected to power supply and
whether the light is damaged
Doors cannot
be properly
closed
The door is stuck by food residue
The appliance is not level.
Loud noise
Check whether the floor is level and whether the refrigerator is placed
stably
Check whether accessories are placed in their proper locations
Door seal fails
to be tight
Remove foreign matters on the door seal
Heat the door seal and then cool it for restoration
(or blow it with a hair drier or use a hot towel for heating)
Water pan
overflows
There is too much food in the chamber or food stored contains too
much water, resulting in heavy defrosting
The doors are not closed properly, resulting in frosting due to entry of
air and increased water due to defrosting
Hot housing
Heat dissipation of the built-in condenser via the housing, which is
normal. When housing becomes hot due to high ambient temperature
and storage of too much food, it is recommended to provide adequate
ventilation to facilitate heat dissipation.
Surface
condensation
Condensation on the exterior surface and door seals of the
refrigerator is normal when the ambient humidity is very high. Just
wipe with a clean towel.
Abnormal
noise
Buzz: The compressor may produce buzzes during operation, and the
buzzes are loud particularly upon starting or stopping. This is normal.
Creak: Refrigerant flowing inside of the appliance may produce a
creaking noise, which is normal.