8
TROUBLESHOOTING
The Air purifier does not
work
Is the power plug disconnected from the wall socket?
Is the socket switched on?
The filter cover panel may not be installed correctly, try to remove
and reinstall.
No clean air is delivered
or performance is poor
Ensure the filters are clean and the packaging was removed before
installing the filter cartridge
Ensure that the filter cartridge is installed
Set the unit to high fan speed
Investigate if the air purifier is used in a room matching its size
and enough operation time is allowed for larger rooms
Abnormal noise during
operation
Check if the packaging from the filter cartridge was removed
during the filter change
Air inlet or outlets may be blocked. Remove any obstruction and try
again.
. If the above fails to resolve your issue contact the electriQ support centre for further assistance.
APPENDIX
Disposal: Do not dispose this product as unsorted waste. Collection of such waste must be
handled separately as special treatment is necessary.
Recycling facilities are now available for all customers at which you can deposit your
old electrical products. Customers will be able to take any old electrical equipment to
participating sites run by their local councils. Please remember that this equipment will
be further handled during the recycling process, so please be considerate when
depositing your equipment. Please contact the local council for details of your local
household waste recycling centres.
electriQ UK SUPPORT
Please, for your own convenience, check the troubleshooting guide before calling the service
line.
If the unit still fails to operate call: 0871 620 1057 or complete the online form
Office hours: 9AM - 5PM Monday to Friday
Unit J6, Lowfields Way
Elland, West Yorkshire
HX5 9DA
V20190403
