TROUBLESHOOTING
Service Manual – WNG DCI
Revision 0
12-1
12.
TROUBLESHOOTING
Warning
When Power Up – the whole outdoor unit controller, including the wiring, is under HIGH
VOLTAGE
Never open the Outdoor unit before turning off the PowerHIG
When turned off, the system is still charged (400V)yle
It takes about 4 Min. to discharge the system.
Touching the controller before discharging may cause an electrical shock
For safe handling of the controller please refer to section 12.6 below.
12.1
Single Split system failures and corrective actions
No
SYMPTOM
PROBABLE
CAUSE
CORRECTIVE ACTION
1
Power supply indicator
(Red LED) does not light
up.
No power supply
Check power supply. If power supply
is OK, check display and display
wiring. if OK, replace controller.
2
Unit does not respond to
remote control message
Remote control
message not
reached the indoor
unit
Check remote control batteries, if
batteries are OK, check display and
display wiring, if OK, replace display
PCB.
If still not OK replace controller.
3
Unit responds to remote
control message but
Operate indicator (Green
LED) does not light up
Problem with
display PCB
Replace display PCB.
If still not OK replace controller.
Unit in heat mode
and coil is still not
warm.
Change to cool mode and check.
4
Indoor fan does not start
(louvers are opened and
Green LED does light
up)
Problem with PCB
or capacitor
Change to high speed and Check
power supply to motor is higher than
130VAC (for triack controlled motor)
or higher than 220VAC for fixed
speed motors, if OK replace
capacitor, if not OK replace
controller
5
Indoor fan works when
unit is OFF, and indoor
fan speed is not
changed by remote
control command.
PCB problem
Replace controller
6
Compressor does not
start
Electronics control
problem or
protection
Perform diagnostics (See 12.3
below), and follow the actions
described.
7
Compressor stops
during operation and
Green LED remains on
Electronic control
or power supply
problem
Perform diagnostics (See 12.3
below), and follow the actions
described.
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