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- 2 -

Troubleshooting

When the product appears to be malfunctioning

When the mouse pointer on the screen does not move, or moves 

 

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unstably, when the mouse is moved

 It is possible that the reflectivity of the surface on which this product is being used is not 
suitable for a laser mouse.

 When the mouse was connected to the USB port, it is possible that the standard Windows 
mouse driver did not install correctly and that this product is detected as an unknown device 
by Windows®. This product is usually detected as a USB human interface device. If it is detected 
as an unknown device, see "Removing an unknown device," and after removing the device 
from Device Manager, repeat "Step 2 - Connecting the Mouse" on the front of this sheet.

 It is possible that the driver is conflicting with another driver such as that for a laptop touch 
pad. To use this product correctly, you must delete the touch pad driver. However, if you delete 
this driver, you may not be able to use the touch pad or touch pad functions. Contact the PC 
manufacturer for more details.

The wheel moves, but the mouse cursor does not

 

„

 In certain applications that do not support the scrolling function, the mouse cursor will not 
move when you move the wheel.

Removing an unknown device

If the standard Windows mouse driver did not install correctly and this product is detected as an 
unknown device, remove the unknown device from Device Manager, and then  repeat "Step 2 - 
Connecting the Mouse" on the front of this sheet.

If there are multiple unknown devices, before removing a device, check that it is 

 

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actually this product. Disconnect the receiver unit and check which unknown device 
disappears. The device that disappears is this product.
If the unknown device does not disappear even after you have deleted the driver 

 

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following the instructions below, it is possible that there is something wrong with the 
PC. Contact the PC manufacturer.

With the product connected to the PC, follow the procedure below to remove the unknown device.

  Display Device Manager.

Windows® 7 and Windows Vista®

 

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1

.  From the [Start] menu, right-click [Computer].

2

.  Click [Properties].

3

.  Click [Device Manager].

Windows® XP

 

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1

.  From the [Start] menu, right-click [My Computer].

2

.  Click [Properties].

3

.  Click the [Hardware] tab.

4

.  Click

.

  The Device Manager window appears. Right-click the unknown device, and click [Uninstall].

  Click

.

  Disconnect the receiver unit and restart the PC.

  Repeat the procedure from "Step 2 - Connecting the Mouse" on the front of this sheet.

Basic specifications

Product name

Laser Mouse

Article No.

M-SN1UL Series

OS

Windows Vista (up to SP2), Windows XP (SP2 to SP3)
Mac OS X (10.5 to 10.5.8, 10.6 to 10.6.4)

Resolution (dpi)

1600

Interface

USB

Dimensions

75(W) x 110 (D) x 38 (H) mm

Operating temperature/humidity 5 to 40°C, 90% RH max. (no condensation)

Storing temperature/humidity

-10 to 60°C, 90% RH max. (no condensation)

S

tep

1

 

Check USB ports

Check the USB port on your computer.

USB port

Any USB port may be used.

 

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This product can be connected to a USB hub. However, it may not work depending on 

 

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the power supply capability of the USB hub.

S

tep

2

 

Connecting the Mouse

  Activate the Mac.

Wait until Mac OS X has started up completely.

 

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  Connect the product's USB connector to a USB port on your Mac.

USB Connector

USB port

Insert here.

Carefully check the orientation of the connector and the place where you 
will connect the receiver unit.

  The driver is installed automatically.

The operation check indicator flashes red for a certain period of time, and then 
illuminates in red.

Disconnecting the Mouse

 

„

This product is hot-pluggable. It is possible to disconnect the mouse when Mac OS 
X is running.

Operation may become unstable if the mouse is disconnected and reconnected 
several times when Mac OS X is running. If this occurs, restart Mac OS X.

S

tep

3

 

Checking wheel operation

Check that the vertical and horizontal scrolling functions are working correctly in Safari.

  Click the Safari icon in the Dock.

Safari will launch.

If Safari is not in the Dock, double-click the Safari icon in the Applications 
folder.

  Display your favourite web site in Safari and change the size of the window so that 

the vertical and horizontal scrollbars appear.

* The sample website used here is the ELECOM homepage.

Scrollbar

  Scroll the wheel back and forth.

The mouse is operating normally if the 
screen moves up and down as you scroll 
the wheel.

In applications that do not support scrolling, the screen will not move when 
you scroll the wheel.

When using Mac OS X®

Laser Mouse

M-SN1UL Series User's Manual

2nd edition, November 20, 2009

ELECOM Co., Ltd.

This manual is copyright of ELECOM Co., Ltd.

 

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Unauthorised copying and/or reproducing of all or part of this manual is prohibited.

 

y

The specifications and appearance of this product may be changed without prior notice for product 

 

y

improvement purposes.

ELECOM Co., Ltd. shall bear no responsibility for any and all affects resulting from the use of this product 

 

y

regardless of the above reasons.

Export or service transaction permission under the Foreign Exchange and Foreign Trade Control Law 

 

y

is required in order to export this product or parts of this product that constitute strategic materials or 
services.

Windows and the Windows logo are trademarks of the Microsoft group of companies.

 

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Mac, Mac OS, and Macintosh are registered trademarks or trademarks of Apple Inc., in the United 

 

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States

Company names, product names, and other names in this manual are generally trademarks or 

 

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registered trademarks.

©2008 ELECOM Co., Ltd. All Rights Reserved. 

ELECOM CO., LTD.

1-1 Fushimi-machi 4-Chome Chuoku, Osaka Japan 541-8765

宜麗客(上海)貿易有限公司
上海市徐匯区肇嘉浜路 1065 甲号飛雕国際大厦 704 号
電話 : 86-21-33680011
FAX : 86-21-64271706
URL : http://www.elecom-china.com/

ELECOM (SHANGHAI) TRADING CO. , LTD.
Rm 704 , Feidiao International Bldg , 1065 ZhaoJiaBang Rd , Shanghai , 
China 200030
TEL : 86-21-33680011
FAX : 86-21-64271706
URL : http://www.elecom-china.com/
Elecom Korea Co., Ltd.
5F Suam Bldg. 1358-17, Seocho2-dong, Seocho-gu, Seoul 137-862, 
Korea
TEL : 1588-9514
FAX : (02)3472-5533
URL : www.elecom.co.kr

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