elddis 2011 Xplore 302, Руководство пользователя

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GENERAL QUESTIONS
GENERAL QUESTIONS
Q: Where Can I Obtain Your Latest Brochure?
A: Our latest brochures are available from Approved Retailers or can be viewed and printed from the
download section on our website www.explorer-group.co.uk. A request form can also be completed
should you wish to receive a printed copy of our latest brochures.
Q. I Require Technical Or Other Information, Who Can Help Me?
A. The majority of information you require is available through your Explorer Group Retailer.
Q - Can You Tell Me The Second Hand Price Of My Caravan?
A - As a manufacturer we are not involved in the second hand market. You should contact a Retailer, The
Camping and Caravanning Club and/or The Caravan Club. They should be able to give some indication of
market value.
Q: How Can I Avoid Excessive Caravan Snaking When I Tow And What Should I Do If It
Starts?
A: The Explorer Group Limited has extensively tested our caravans and we are confident of their stability.
However, many other factors can influence your towing unit. When loading your caravan put heavy items
low down and mainly over the axle(s). You should not stow tins, bottles or heavy items in overhead
lockers, during towing. Everything else should be distributed evenly around your caravan, front and back,
and each side of the centre line should snaking start, if at all possible don’t brake and don’t compensate by
steering into the swings. Just ease up on the accelerator and allow your speed to gradually decrease until
the snaking subsides.
Q: What Is The Correct Awning Size For My Caravan?
A: Ground to ground awning measurements for Xplore touring caravans can be found by looking in the
latest model section, the Product Archive section on our website, or by referring to the relevant Technical
Specification section of this handbook. However, we advise you verify this information by threading a
piece of string through the awning channel from ground to ground, and then by measuring the string.
Your awning manufacturer will then advise on the nearest size of awning appropriate for your
measurement.
Q: Can I Fit A Bicycle Rack/Top Box/Air Conditioning To My Caravan?
A: The Explorer Group Limited do not approve the fitting of bike racks, top boxes or air conditioning to
the Explore range of caravans.
Q: My Interior Lights Are Not Working, What Do I Do?
A: It is possible that all of the 230V mains electrical equipment may not be operated simultaneously.
Check fuses, battery connections and power supply (master light switch). Refer to your Retailer for
further assistance. PLEASE NOTE: The internal lights in your caravan will not operate whilst the caravan’s
electrical hitch cables are connected to a towing vehicle with the engine running.
Q: Where Can I Get Spare Parts For My Caravan?
A: Retailers will be able to source most parts you require. For details of your nearest Explorer Group
Retailer please refer to our Find A Retailer section on our website, or call 01207 699 000 for assistance.