Elation Architectural - www.elationlighting.com - ELAR EXQUADPAR HP - Page 15
ELAR EXQUADPAR HP Warranty
2-YEAR LIMITED WARRANTY
A. Elation® Architectural hereby warrants, to the original purchaser, Elation®
Professionals® products to be free of manufacturing defects in material and
workmanship for a period of two years (730 days) from the date of purchase. This
warranty shall be valid only if the product is purchased within the United States
of America, including possessions and territories. It is the owner’s responsibility
to establish the date and place of purchase by acceptable evidence, at the time
service is sought.
B. For warranty service, send the product only to the Elation® Professionals®
factory. All shipping charges must be pre-paid. If the requested repairs or service
(including parts replacement) are within the terms of this warranty, Elation® Pro-
fessionals® will pay return shipping charges only to a designated point within the
United States. If the entire instrument is sent, it must be shipped in its original
package. No accessories should be shipped with the product. If any accesso-
ries are shipped with the product, Elation® Professionals® shall have no liability
whatsoever for loss of or damage to any such accessories, nor for the safe return
thereof.
C. This warranty is void if the serial number has been altered or removed; if the
product is modified in any manner which Elation® Professionals® concludes,
after inspection, affects the reliability of the product; if the product has been
repaired or serviced by anyone other than the Elation® Professionals® factory
unless prior written authorization was issued to purchaser by Elation® Profes-
sionals®; if the product is damaged because not properly maintained as set forth
in the User Manual.
D. This is not a service contract, and this warranty does not include mainte-
nance, cleaning or periodic check-up. During the period specified above, Ela-
tion® Professionals® will replace defective parts at its expense, and will absorb
all expenses for warranty service and repair labor by reason of defects in material
or workmanship. The sole responsibility of Elation® Professionals® under this
warranty shall be limited to the repair of the product, or replacement thereof,
including parts, at the sole discretion of Elation® Professionals®. All products
covered by this warranty were manufactured after January 1, 1990, and bear iden-
tifying marks to that effect.
E. Elation® Professionals® reserves the right to make changes in design and/or
improvements upon its products without any obligation to include these changes
in any products theretofore manufactured.
F. No warranty, whether expressed or implied, is given or made with respect
to any accessory supplied with products described above. Except to the extent
prohibited by applicable law, all implied warranties made by Elation® Profession-
als® in connection with this product, including warranties of merchantability or
fitness, are limited in duration to the warranty period set forth above. And no war-
ranties, whether expressed or implied, including warranties of merchantability or
fitness, shall apply to this product after said period has expired. The consumer’s
and or Dealer’s sole remedy shall be such repair or replacement as is expressly
provided above; and under no circumstances shall Elation® Professionals® be
liable for any loss or damage, direct or consequential, arising out of the use of, or
inability to use, this product.
G. This warranty is the only written warranty applicable to Elation® Profession-
als® Products and supersedes all prior warranties and written descriptions of
warranty terms and conditions heretofore published.
Elation Architectural - www.elationlighting.com - ELAR EXQUADPAR HP - Page 16
ELAR EXQUADPAR HP Cleaning
ELAR EXQUADPAR HP Trouble Shooting
Listed below are a few common problems the user may encounter,
with solutions.
Unit not responding to DMX:
1. Check that the DMX cables are connected properly and are
wired correctly (pin 3 is “hot”; on some other DMX devices
pin 2 may be ‘hot’). Also, check that all cables are connected
to the right connectors; it does matter which way the inputs
and outputs are connected.
Unit does not respond to sound:
1. Quiet or high pitched sounds will not activate the unit.
Due to fog residue, smoke, and dust cleaning the external optical
lenses must be carried out periodically to optimize light output.
Never
open the unit. This unit is sealed at the factory and designed to
withstand outside elements.
1. Use normal glass cleaner and a soft cloth to wipe down the
outside casing.
2. Clean the external optics with glass cleaner and a soft cloth
every 20 days.
3. Always be sure to dry all parts completely before plugging
the unit back in.
Cleaning frequency depends on the environment in which the fixture
operates (i.e. smoke, fog residue, dust, dew).
