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CUEPIX PANEL™ User Manual Ver. 1
CUSTOMER SUPPORT
Elation Professional
®
provides a customer support line, to provide set up help and
to answer any question should you encounter problems during your set up or
initial operation. You may also visit us on the web at www.elationlighting.com for
any comments or suggestions. For service related issue please contact Elation
Professional®.
ELATION SERVICE USA - Monday - Friday 8:00am to 5:00pm PST
Voice: 323-582-3322 Fax: 323-832-9142
E-mail: support@elationlighting.com
ELATION SERVICE EUROPE - Monday - Friday 08:30 to 17:00 CET
Voice: +31 45 546 85 30
Fax: +31 45 546 85 96
E-mail: support@elationlighting.eu
WARRANTY REGISTRATION
The CUEPIX PANEL
™
carries a two-year (730 days) limited warranty. Please fill out
the enclosed warranty card to validate your purchase. All returned service items
whether under warranty or not, must be freight pre-paid and accompany a
return authorization (R.A.) number. The R.A. number must be clearly written on
the outside of the return package. A brief description of the problem as well as
the R.A. number must also be written down on a piece of paper and included in
the shipping container. If the unit is under warranty, you must provide a copy of
your proof of purchase invoice. Items returned without a R.A. number clearly
marked on the outside of the package will be refused and returned at
customer’s expense. You may obtain a R.A. number by contacting customer
support.
I M P O R T A N T N O T I C E !
There are no user serviceable parts inside this unit. Do not attempt any repairs
yourself; doing so will void your manufactures warranty. Damages resulting from
modifications to this fixture and/or the disregard of safety and general user
instructions found in this user manual void the manufactures warranty and are
not subject to any warranty claims and/or repairs.